MAKING THINGS HAPPEN POSITIVELY The KZN Business Portfolio was created to give national and international potential investors a quick glimpse of the economic horizon of the province. As such, over the last quarter of a century, we have been showcasing KZN’s successes to the rest of Africa and the world. And that the KZN Business Portfolio does particularly well and that is thanks to all the diversified companies’ and organisations’ profiles grouped on one portal. We thank you for your participation. A lot has happened over the past three years; we don’t need reminding. Businesses have come and gone but many solid rock originals are still standing tall. Indirectly and directly their contributions to the economy of KZN are part of the qualifying truths that contributes to the trust and confidence needed to invest in the KZN economy. At this year’s Standard Bank KZN Top Business Awards the atmosphere was quite something. Starting with Martin Roe who travelled 50000 miles to tell us how great we are. “I’m an English guy who’s based in Dubai and has flown from America to Durban to tell you how great Africa is, and I guess be confident enough to tell you that in spite of the headwinds we all face, the future looks very bright. https://youtu.be/VtyzlJ_jxxU?t=4584 And then we encouraged Doc Imtiaz Sooliman to take the stage, he quickly tapped into Martin’s positive closing statement and went on to scold and encourage both the public and private sector alike in only a way that he can do. He said, “Its our responsibility to fix SA. Ubuntu, he added, was about everybody doing their bit to save South Africa.” Post the awards; I’ve had meetings with very prominent influencers in both the business and the public sectors. I’m extremely encouraged by the new revival attitude of ‘let’s get on and do what’s got to be done’. So, this is also where the KZN Top Business comes into play. It is that regrouping of successful companies as a united front highlighting how business should be done and encouraging others to do the same. In addition, KZN Top Business has evolved over the years into an annual membership programme with gigantic benefits not only to the KZN Province but all featured companies. The value-added concessions to members include hard copies, ebooks, blogs, newsletters, press releases, mail campaigns, YouTube channel, social networks, international linkages, pressroom services, webinars and the list goes on. We believe that through the KZN Top Business Portfolio we provide a launch pad for the future of business in KwaZulu-Natal. Though collaboration we can continue to make things happen. Roaming reporter KZN Top Business www.kzntopbusiness.com

Kevin Mackridge is a franchisee who owns Talisman Hire and has been working with Actioncoach KZN Marlene Powell as far back as 2012. Kevin has owned and run a number of Talisman Branches over 18 years and is a leader in this industry. Kevin reflects that #marlenepowell has taught him that by going back to the basics, working on your business, they have gone from strength to strength - do the stuff that you are good at. Kevin celebrated Marlene's 15th business anniversary.

We touched base with Chrissie Kjelvei who has been working with Marlene for the past three years. Badges for Africa has been going since 1995 and Chrissie together with her sister have been running their parents’ business whilst they enjoy retirement leaving their business in their daughters' capable hands. Chrissie celebrated Actioncoach KZN Marlene Powell 15th business anniversary. Chrissie comments on Marlene's committment and real results in life and how life changing it has been.

Article Written by David White and Jannie Rossouw We collectively spent more than 6 decades in positions of leadership. We decided to articulate our collective learnings in leadership in a succinct article. Although we worked in different industries, we share a passion for people which culminates in the way in which we engage and lead people. We trust that our insights will be of value to you. Grow to become a servant leader - A leader is not only a person in a position of authority. A leader is someone who serves the very people they lead. By serving others you teach them to be humble. It enables a leader to become part of the team where respect is earned as your colleagues see you in action and where they experience your willingness to learn with them. Know the detail of your business - If a leader shies away from understanding the detail of the business i.e leaves it in the hands of staff alone, it borders on abdication. As a business grows it becomes more difficult for the founder leader to keep tabs on every minute detail in the business. You then need to rely more on the managers who are appointed to understand the detail workings of their respective divisions. The leader`s role is then shifted to focus on the key performance indicators of the business and to develop the vision of the business and to provide strategic direction. Admit when you are wrong – move your ego aside - To admit when you are wrong shows that you are human. Blame shifting is unproductive and ignorance is bliss. When we fail at something or make a mistake it creates an opportunity to learn. It becomes a missed opportunity if your ego stands in the way of progress. People will not think less of you because you erred. First try to understand before you expect to be understood - There are usually three sides to every situation – my perspective, your perspective and the truth. Put in the effort to understand the other person`s perspective. I have found that sometimes my original request to a person was not clearly defined and hence the outcome was not aligned to my expectations. This is a sure way to fast-track the remedy and resolve the situation. Be quick to listen and slow to have a knee-jerk response. Be a go-giver - Usually the adage states that we need to be “go-getters”. If we turn this around and focus on giving more and adding value to colleagues, clients and stakeholders, we are setting the stage for a collaborative outcome. People are more inclined to give something in return instead of merely responding to you because you are in a leadership position. Give recognition when earned - We all have a need to be recognised. Give authentic recognition to people in front of their colleagues. Also remember their loved ones, they are the silent partners of your business partners and staff. Also make a point of it to catch people when they are doing things “right”. Create opportunities for staff to voice their opinions - One sure way to receive their honest feedback is to request them to complete an anonymous survey. There are only three questions to ask: What is going well in the business? What is going wrong in the business? What will I change immediately if I was the boss tomorrow? The golden rule is not to go on a witch hunt if you receive feedback you did not expect or like. Trust people until proven wrong - Trust is something which is earned, but in a business we cannot distrust people until they have proved themselves. Set boundaries of responsibility in which we allow people to make judgement calls. These boundaries will limit risk should people fail. When people know that they are trusted, they are more inclined to live up to a good reputation. Be fair - To be fair as a leader we need to stick to the facts and manage our emotions. To be fair also means that we need to be reasonable. Treat people on equal footing. It is lonely at the top! - To be a business owner and leader of people is a lonely responsibility. Surround yourself with people who have your best interest at heart. Engage with a friend or objective party to the business to act as a soundboard to speak about the challenges and opportunities in the business. Focus on outcomes - Most businesses fail for the simple reason that their leaders did not provide a clear description of where the organisation is heading. It is not possible to be successful in business, or in any venture, unless we define what we are aiming to achieve. Success is the accomplishment of an aim or purpose. Sharing the outcome intentions of the organisation encourages staff and teams to work towards these defined goals, and helps to eliminate the need for micro management and removes the effect of low energy and stagnation. Encourage staff and teams to think and contribute, and give praise where due - People are smart. Allow them to think and contribute within your business. It is important that staff and teams are inducted in such a way that they understand the “business language” of the organisation, and are aware of what makes the business successful. By giving praise and pointing out and sharing successes across the organisation, we help to develop good business minds traits and habits, and help to create a thinking organisation, where everyone contributes towards ensuring the organisation is successful and sustainable. Be authentic, and listen to your inner voice - Be the best version of yourself. Nobody can be you, and copying anyone is of little value on the screen of life. Your inner voice is always edging you on to speak its truth. This voice encourages the best for everyone in every situation and is never ugly or self-directed. Our inner voice is always urging us forward and helping us to add value to society and the environment, and reaching a point of harmony and sustainability. Recognise that success is often inconvenient - Success is not easy. Roasted chickens do not fly by for us to pick out of the air. Success comes from good planning and resourcing, and the application of customer care, sustainability considerations, and a business minded approach to decision making. Even the best plans do not guarantee a positive outcome. We have to dig deep, and have to want our success for it to become a reality. Success is inconvenient, as it is not just a simple mental application. It requires the commitment and faith we cement in our souls. Aim to build long term relationships with staff, suppliers, customers, etc - Businesses are about people. People do business with people, and this is a fundamental principal in building a sustainable business. People are our staff, our suppliers, and people are the communities we support. We need people to create products and services to support our customers, who are also people. Success in business is the result of the effective contributions and requirements of people. People can effect positive change in social and environmental considerations, and as such people need to be regarded as critical assets in driving strategy to meet organisational outcomes. Choose your organisation’s specific target market - Throwing mud on a wall and hoping it sticks is not a viable going to market strategy for any organisation. We need to clearly define our customers and put effort into understanding their needs and challenges. We also need to articulate clearly how our organisation is able to meet those needs and challenges. Without defining our specific target market, it is like shooting an arrow in the sky, and hoping it will land on our favourite supper. We need to be precise about how we identify and approach our ideal clients, and this comes through recognising that we cannot be everything to everybody, but we can be attractive to customers who see that we are helping them fulfil their needs. Don’t compromise on values or ethics - It is a business leader imperative to create an engaged, ethical and sustainable organisation, that meets governance and stakeholder needs and expectations. This is deeply etched in King IV Code of Good Practice. For our organisation to be regarded as a Good Corporate Citizen, we are required to show that the organisation’s leadership and governing body are providing ethical and effective leadership. For an organisation to be regarded as providing ethical and effective leadership it is requires having an ethical and effective culture, to be productive, have adequate quality controls, and be legitimate. Always show up with quality - Always show up with quality. It does not matter to your client or audience that you did not sleep well the previous night, nor if you are not feeling your best on the day. Your client or audience is not interested in the way you comb your hair, nor if you are rich or poor. Your client and audience only want to hear how you can help them to meet their wants, needs and demands. Providing quality services or communications is the substance that ensures we build long term relationships with clients, staff, and suppliers. In the example of mountain climbers setting off for their newest conquest, taking with them ropes, boots, crampons, climbing helmet and an ice axe. A mountain climber would not attempt climbing a mountain without these supporting tools… and as such business leaders must also be properly prepared, showing customers and stakeholders that the organisation is competent, composed, and energised to support the client requirement. Remember that tomorrow is taken care of by your diligence and applied expertise today - A foundation of faith is critical in ensuring that our businesses last into the future. One of the considerations that have helped me the most in my career is to ensure that I put my best effort onto doing today’s work today. I try to ensure that I leave for nothing for tomorrow that could be done today. Tomorrow is still a hope, and when it does arrive, it will arrive with its own challenges and opportunities. By doing all we can today we create a platform of excellence and faith to springboard off when tomorrow arrives. Recognise that fruit comes in season - Not every day in business is easy. In fact, there are likely to be more tough days in our working career than easy days. We need to recognise that for us to have good days to enjoy, that these are the result of us putting in effort and hard work to establish our success. Success is the result of us reaching an aim or intention. This aim or intention is our “fruit in season” it is the outcome of our labour and journey to reach our milestone. Sometimes fruit does not appear instantly, but if our heart is in the right place, and we are adding value to our clients, society, stakeholders, and the environment, we certainly can expect to receive the recognition and value creation we have anticipated. Authors contact details: Jannie Rossouw David White Mobile: 082 560 4149 Mobile: 083 782 5515 E-mail: brightfuture@mweb.co.za E-mail: david@drg.co.za Website: www.brightfuture.co.za Website: www.businessfit.co.za

The Durban Chamber of Commerce and Industry NPC officially inaugurated the Board of Directors and Council Forum leaders at the 166TH Annual Gala Dinner, held on the 20th of September 2022 at Moses Mabhida Stadium ‘A night under the African Sky’. The newly elected Board and Council will be led by the new president, Mr Prasheen Maharaj who in his personal capacity is the Chief Executive Officer at SanDock Austral Group. Mr Maharaj takes over from now Immediate Past President Mr Nigel Ward. Mr Maharaj, who has also served as a Non-executive Board member at the Durban Chamber for the past term, brings with him a wealth of experience and knowledge in his sector Maritime and the chamber business community. In his official inauguration address Mr Maharaj, highlighted his key strategic objectives that he will focus on during his two-year term, as he takes over the baton from Mr Ward. Over the past three years, Durban KwaZulu Natal has been through a difficult time, the economy has been battered more than once, from fighting the Covid-19 Pandemic, to the July 2021 unrest and more recently the April /May 2022 floods. The two years need strategic focus that is driven by the recovery of the economy. Over his two-year tenure, Mr Maharaj’s major focus will be driven by three strategic objectives: Membership, Revenue generation and continuing with protecting the Durban Chamber brand and legacy for the benefit of our members. A stronger Chamber is the foundation and pillar of strength for the Business Community of Durban. On Membership, he highlighted “Relationships are the true currency of commerce, and the Durban Chamber creates a platform for its members to develop business relationships with each other, and other key stakeholders to promote economic growth and business opportunities. It’s critical that we continue to offer value to our members. We want to make membership affordable and accessible. Most importantly, businesses must be able to derive immense value from being members of the Chamber. We are confident that we are well positioned to service the business community in Durban through our extensive networks, service offerings and our strong Policy and Advocacy. We encourage all members to make extensive use of the Chamber’s service offerings and networking opportunities. Remember, your NETWORK is your NET WORTH.” On revenue generation “As many of you may know, The Durban Chamber of Commerce and Industry is a non-profit organisation, who source of income is generated from two main sources Membership and our Certificates of origin. I believe the past three years have proven to be difficult times for the business community. This challenged us an organisation to rethink the way we do business. As the newly appointed President, I will strive to explore ways to generate income and make membership even more cost-effective for businesses to join whilst also sustaining the chamber and the staff. I strongly believe this must be done through cooperation, collaboration, and mutually beneficial strategic partnerships. The number priority of any business should be business sustainability – not profit maximisation. Therefor a key objective during my tenure would be to drive business sustainability for the Chamber and its members through creative and innovative products, services, solutions, and networking events. If you want to achieve something that you have not achieved before, then we got to do things that we haven’t done before. We cannot do the old things and expect new results.” Brand Preservation and Durban Chamber Legacy “Over the past three years the Durban Chamber of Commerce and Industry has earned its status of being a trusted voice for business. We have become relevant and intentional in the way we conduct our business. Furthermore, the Durban Chamber of Commerce and Industry holds a high standard of ethics and corporate governance. Over the next two years I commit to continue this legacy, protecting, preserving, and enhancing the brand of the Durban Chamber of Commerce and Industry. We hope that through the Chamber we can simulate a culture of Entrepreneurship within the eThekwini Municipality. We need an Entrepreneurial Revolution if we are to address the triple challenges of Poverty, Unemployment, and Inequality. The Government or the large corporates can’t create jobs fast enough, but individual entrepreneurs can, through starting a business, a cooperative or through self-employment. The American Chamber of Business is the largest Business Chamber in the world with 3 million members. 96% of its members employ less than one hundred people and 74% of its members employ less than 10 people. Its only through an Entrepreneurial Revolution that we can create jobs and a prosperous economy. The Durban Chamber of Commerce and Industry stands ready, willing, and able to be your foundation and pillar of strength as people strive to get into business.” Further to the above key objectives, Mr Maharaj stressed the importance of strategic partnerships, particularly the private and public sector, bridging the gap between the two, and reducing the trust deficit that has been in existence for years. The President of the Durban Chamber is supported by a strong leadership team with Non-Executive Board members, Council Chairs and deputies who come with strong executive leadership, wealth of experience and pioneers in their field, from their respective industries. The Durban Chamber of Commerce and Industry 2022 Board of Directors are as follows: President : Mr Prasheen Maharaj (Sadock Austral Group) Deputy President : Ms Mpho Lethoko (SAPPI) 1st Vice President : Ms Jacqui Bhana (JD Bhana Consulting) Immediate Past President : Mr Nigel Ward (Toyota) Non-Executive Directors : Mr Gladwin Malishe (B.I.L Architects) · Mr Matthew Khumalo (MTN) · Ms Tholile Cibane (TS Cibane Consulting) · Mr Werner Pelser (Mr Price Group) Executive Directors : CEO, Ms Palesa Phili · CFO, Mr Mike Raftery · CGO, Ms Zanele Khomo The Durban Chamber of Commerce and Industry Business Forum Chairs and Deputies are as follows: Bongani Gumede - Chairperson Infrastructure Forum - Kwande Invest Prince Africa Zulu - Chairperson - Traditional Leaders in Business Forum - Royal House Deepa Seepersad - Chairperson Environmental Affairs Forum - Defy Dr Ajiv Maharaj - Chairperson Economic Affairs /Trade and Investment Forum – eThekwini Municipality Lerina Subbiah - Chairperson ICT Forum - Subb10 Technologies Mickey Wilkens - Chairperson SMME Forum - Domino Business Niresh Bechan - Chairperson Health Professionals Forum - eThekwini Hospital and Heart Centre Nkululeko Mthembu - Chairperson Youth in Business - Pista Ventures Preeya Daya - Chairperson Human Resources Forum - Leadership Dialogue Shaun Tait - Chairperson Non-Profit Organisation Forum - Domino Foundation Sinqobile Khuluse - Chairperson Manufacturing Forum - South African Shipyards Suben Moodley - Chairperson Southern Area Business Forum - Toyota Udeen Singh - Chairperson Safety and Justice Forum - Unilever Bonnie Mnchunu - Chairperson Women in Business - ECR Mervin Govender - Chairperson Western Area Business Forum - Spar Tshepo Marumule - Chairperson Agriculture Business Forum - Illovo Samanth Croft - Chairperson Tourism Business Forum - Southern Sun Venketiah Norman - Chairperson Northern Area Business Forum - ABSA Willie Coetsee - Chairperson Durban Port Committee - Transnet Jacquie Bhana Vice - Chairperson SMME Forum JD - Bhana Consulting Maglen Govender Vice - Chairperson Safety and Justice Forum - Defy Lenore Maitjie Vice - Chairperson Women In Business Forum Vickey Singh Vice - Chairperson Western Area Business Forum - SPAR KZN Through the newly elected strong leadership, the Durban chamber will continue to advocate and lobby for the business community and its needs and strive to fulfil the vision of being “in business for a better world” a true reality. We continue to encourage our members to participate in our 21 Business networking forums, particularly as we have added a new forum that is in line with our collaborative strategic objective, The Traditional Leaders forum. This Forum is aimed at tackling advocacy matters concerning rural traditional leaders, through the formalising of the informal sector businesses and exploring the opportunities that are in this sector. Through collaborative effort across all business sectors, and public private partnerships, we will restore and rebuild the city of eThekwini, to what it was before. For more info, contact the Durban Chamber on 031 335 1000 or info@durbanchamber.co.za Our website is www.durbanchamber.co.za Media contacts: Durban Chamber of Commerce and Industry NPC Ms Zanele Khomo Chief Growth Officer T: +27 31 335 1000 E: khomoz@durbanchamber.co.za

The quote by Anthony Robbins on the front page, “Every problem is a gift — without problems we would not grow,” well encapsulates the many challenges facing businesses and the people of our country currently. But always with problems, there are many potential solutions and strategies arising, hopefully for the betterment of all relevant stakeholders and affected people. Featured on the cover of this edition of Business Sense is Jennifer Reddy, a Morar Incorporated veteran who was appointed as the new chief executive officer on 16 September 2022. She has the roadmap to transform this already exceptional company into the best in the industry. Page 3. Prasheen Maharaj, president of the Durban Chamber of Commerce comments on the State of the Nation Address, highlighting some of the areas of concern and possible courses of action required. Page 2. Continuing on this theme, Glen Robbins and Luke Muller from the Toyota Wessels Institute of Manufacturing Studies (TWIMS) went through the government’s 2023 Budget and have highlighted some of the features that could be of interest to the wider manufacturing ecosystem in the country. Page 5. Some of the problems facing the manufacturing sector due to rolling blackouts are also highlighted in the article on the bottom of page 7. In our regular features, Monique Labat focuses on key trends in B2B innovation and strategy and Ndumiso Sikhakhane explains how to create a results driven digital marketing strategy. Page 4. Johan van Deventer, KZN Regional Manager, LabourNet provides insights to the employment tax incentive that provides support to young employees. Page 6. Also on page six is Jacquie Bhana, a coach, mentor and counsellor who is passionate about developing great people for business success. Marlene Powell from ActionCOACH introduces the C.A.R.E eco-system for business, which will provide fantastic opportunities for growth. Page 7. Icebolethu Group’s annual general meetings take the company into 2023. Page 12. Crown Dental Studio turns five. Page 14. David White, CEO DRG, writes on authenticity – our key to successful living. Page 16 DRG has also launched a Human Resources Handbook, for more information visit page 15. Other articles include: The RR Foundation who celebrated its first-year anniversary in style at the Durban ICC on 18 February 2023. See pages 8 and 9 . Arch Retail Systems who are a leading player in the retail technology sector in southern Africa. See page 10. The Durban ICC has been selected as a nominee in the Africa’s Leading Meetings & Conference Centre 2023 category in the World Travel Awards. To ensure that they are winners please vote. See page 11. The Human Elephant Foundation is making positive strides in conservation success in KwaZulu-Natal and beyond. Page 13. Dr Thomas Volker invites you to experience the health benefits of nanosilver. Page 14

The first ten names of the 30 nominated women who are participating this year have been released this morning. The 2022 theme is ‘Women of Influence’. The first group of women will be interviewed on a live webinar next Thursday 27 October at 6 pm. Our host is the spectacular and talented Zanele Luvuno who is a leading South African business woman. And yes, KZN has got many talented women. KZN business has once again backed the KZN Top Business Women initiative to the hilt. DRG and BusinessFit SA - with their innovative enterprise development programme - are the major sponsors. The whole KZN Top Business Women 2022 journey has incredible support. This support will include the participating women being spoiled during the video session and photographic shoot with a Supertech Group experience. The grand finale will once again be at the Coastlands Umhlanga Hotel on the top floor which has a remarkable 360-degree view of Durban. East Coast Radio’s amazing Carol Ofori will be the MC at this event, which will be streamed to all those watching the live show from the luxury of their homes. And… the participating women will take home a framed photographic portrait, a collector’s coffee table book as well as a gift from Mangwanani – the African Spa. Over the next five weeks we have incredible giveaways for some lucky viewers from: • Mangwanani – the African Spa • Supertech Group • Coastlands Hotels and Resorts The first ten KZN Top Business Women are: • Anele Msweli • Cherry Armstrong • Gabbey Malope • Jacquie Bhana • Jasmeena Shiba • Lenore Goss-Matjie • Lyse Comins • Caroline Sculley • Venisha Reddy • Youshi Naidoo

What does it mean to be a ‘Women of Influence’? Register for the KZN Top Business Women webinar to be held on 27 October at 6 pm to find out. Some fortunate attendees could also win a lucky draw prize from our amazing sponsors – Coastlands Hotel and Resorts, Mangwanani Africa Spa and the Supertech Group. The KZN Top Business Women 2022 webinars are an opportunity to introduce the extraordinary women who have impacted businesses and communities, as well as the personal and professional lives of people in our province and beyond. In addition, the webinars offer a window into the insights gleaned from their individual experiences and journeys. The ladies that are participating on this webinar are: Anele Msweli Youshi Naidoo Cherry Armstrong Jasmeena Shiba Lyse Comins Jacquie Bhana Gabbey Malope Lenore Goss-Matjie Caroline Sculley Lyndall Moodley The webinar series will be facilitated by Zanele Luvuno who is a vocal figure about transformation in South Africa and has her finger on the pulse particularly about establishing and promoting the future of female leaders. Zanele has contributed to various media forums as a thought leader on issues around transformation and gender equality, especially as it relates to business and careers. The lucky draw prizes for the webinar series attendees are: · Four Mangwanani Moonlight Spa vouchers for a whole evening of pure therapy from 6pm until late with drinks, a meal and dessert. · A one-night stay for two people at either Coastlands Musgrave or Coastlands Umhlanga on a Bed and Breakfast basis. · Three Supertech Group vouchers for use for purchases from their online shop Book your place online for the 27 October The next webinars will be on the 3 and 10 November 2022. The grand finale, which will be streamed, is on the 17 November. To find out more on participation or to nominate an inspiring woman email tracy@topbusiness.co.za

After 35 years of working in some of the most successful local and global companies, Jacquie Bhana recently left the corporate world to do what she loves – developing people, seeing them grow and becoming better as people and helping them, as human beings, work towards their aspirations. This includes building them as high-performance individuals to form part of high performing teams, to enable them to add value to the business. Her years of experience and success with people development makes Jacquie an ideal person with whom to work. Her company, Jacquie Bhana Consulting, is a BBBEE level 1 entity. Jacquie has worked in various business sectors, including agriculture, financial services, engineering, automotive and retail. Within these sectors, she has worked at a senior level in both marketing and human resource functions, in management, executive and non-executive roles. The companies that Jacquie has worked for include VWSA, Bostik and British United Engineering, McCarthy Motor Holdings and Tongaat Hulett. She currently serves on the board of the Durban Chamber of Commerce and Industry as the first vice president. The experience that Jacquie has acquired includes the development and facilitation of a range of leadership, management, skills training and graduate programmes, as well as diversity management initiatives at senior and executive level. Jacquie says, “I have been in the trenches – been there, done that and I have worked with a number of people development issues with various stakeholders, including labour, government, and student bodies. A key interest of mine is new managers, executives and women in particular. A new focus area is mental health coaching and counselling, following the effects of Covid.” In addition, Jacquie says she believes that she can make a bigger impact beyond the gates of a corporate and the borders of South Africa. “I am well equipped to work as a coach and mentor with bright young minds, with emphasis on new executives, managers, small business owners and women in particular, especially those from previously disadvantaged backgrounds, having spent a lot of my time in corporate South Africa, informally working in this area, with great results.” Jacquie explained that having grown up in the Eastern Cape, attending a township school and having accomplished many career goals against serious odds, she can relate well to them. Human Resources graduate intern, Xolani Magubane, said mentorship had been a huge part of his personal and professional development as an aspiring chartered HR practitioner. “Jacquie Bhana helped me to actualise my vision and the ordinary goals I have for my career, and further created a space for me to develop a more nuanced approach to career planning and my associations beyond the professional sphere. In a nutshell, it has been a thought-provoking and life-changing journey that has made me look forward to adding value from an HR perspective.” Speaking of Jacquie’s mentorship, Natasha Thomas Kasangana said, “Our first development conversation happened 15 years ago, as a law student, pursuing articles of clerkship at the big five law firms in a new city away from all the family or friends that had been so instrumental in delivering me that juncture. Jacquie has helped me to be more than a lawyer. She has taught me how to generously co-create business solutions. She also reminds me to maintain my sense of humour such that all those around me are equally at ease.” Jacquie is delighted to already be working with a large corporate focussing on the coaching and mentoring of senior women and graduates, as well as a medium business in Durban, focussing on the execution of their strategic plan. Her work also includes coaching for smaller businesses which she enjoys. “For many years, we were denied the privilege of senior and leadership roles, but now we can become anything we want to be – to work beyond the old status quo, to shatter the proverbial glass ceilings – both in corporate and small business. It is truly an exciting and exhilarating time to be in business,” concluded Jacquie. For more information C: +27 83 386 8343 E: info@JacquieBhana.co.za W: www.jacquiebhana.co.za

Jacquie Bhana, after following a successful career spanning over 30 years in the corporate world, and after much thought about her future goals, has recently started her own business initiatives. She commented, “I wanted flexibility with my time, to dance to my own drumbeat, and to make an impact beyond the gates of a single organisation.” Her primary business, Jacquie Bhana Consulting, focuses on coaching and mentoring of leaders, managers and graduates in general as well as offering teambuilding interventions. After working at executive level and having worked her way up the corporate ladder, she knows that she can add enormous value in this space. A strong need nationally has been identified for the development of graduates, so this is one of Jacquie’s keen interest and focus areas. The second focus group is that of women. Jacquie says, “I can relate well to them, having been through my own corporate journey as a lone female in a man’s world.” A second leg of her consulting business is that of mental health counselling for executives and leaders. Another venture that Jacquie is pursuing is that of a start-up for exclusive ladies’ garments. She has identified a manufacturer, and is close to launching this enterprise. ACHIEVING MANY GOALS Jacquie has achieved a number of goals at business and community level. At corporate level, she has worked extensively on increasing the number of graduates employed; focussing on bright young talent, and leading their mentorship programmes to build their capability and productivity in the business. In this regard, she has previously formed strategic relationships with tertiary institutions. Jacquie has also worked vigorously at getting young women into technical apprentice roles, in an environment that was at first hostile. However, building a critical mass of female apprentices helped to make it easier to build diversity at this level. Another area that she impacted was increasing the number of women in leadership, by recruiting, then supporting them accordingly. At a community level, Jacquie is an active member of the Durban Chamber of Commerce and Industry, where she has been elected onto the board as First Vice President. Jacquie works with the Chamber’s leadership team to address the many challenges experienced in the city, such as during the looting and the flooding. “I led the task of working with various players in the country, to get the shelves in the supermarkets re-stacked, having engaged with various retailers and transporters. The Chamber leadership kept a close eye on the progress being made in this space and their leaders in turn worked with senior government officials, to facilitate this process at a higher level.” After the floods, Jacquie worked with various community leaders and communities to get blankets, clothes and food transported by helicopters to inaccessible places, facilitated by the Chamber. She also linked up with the organisations, Women on Boards and Limitbreakers, to get food and clothes to areas that they were servicing. TRULY INSPIRATIONAL One of the people who inspires Jacquie is Nokuthula (Nokky) Ndlovu – who is young, driven and a successful global influencer. Nokky is the founder of the organisations, Limitbreakers and Women on Boards, both of which Jacquie is a member. Jacquie commented, “Through our sessions I have met incredible women who have been truly inspirational, such as Mandisa Dlamini, who runs the Gugu Dlamini Foundation. Mandisa’s mother was Gugu Dlamini, who was stoned to death in the township, because she was an HIV activist. Mandisa continues her work to this day, herself having overcome the toughest challenges, and making a difference in the community.” “I am also inspired by Palesa Phili, the CEO of the Durban Chamber, a woman who is driven, fearless and energetic. She tirelessly tackles and deals with her mandate, i.e. advocating for business and being in business for a better world - in the interest of ensuring that Durban is a viable, economically successful city, and is effectively able to garner support of various players, from international government delegations and international investors, through to national government leadership.” Other international leaders who Jacquie has found inspirational include the ex-Chancellor of Germany, Angela Merkel, and the young Afghani and world-renowned activist for the education of females, Malala Yousafzai. LEAVING THE CORPORATE WORLD Jacquie says that her biggest challenge ever has been leaving the corporate world and working in the exciting and exhilarating world of small business. She said, “Getting used to the idea of no longer having the name of a blue-chip company and a senior title has been difficult, and having no admin staff and technicians for IT support has been tough. However, there has been a major upward spike in my own empowerment and capability, and it has been a great journey so far.” MAKING A DIFFERENCE “My future goals are to make a difference to the very universe I am targeting to work with, i.e., getting our youth capable, employable, competent and confident; the same with women, executives and managers” – in line with our national agenda. I want my mental health counselling to take off. In this regard, I want to grow my business and profitability by 10% per annum, and to employ staff and get them to grow – and I want to be an inspiration to other women who want to be upwardly mobile or even open their own business. In advising young women Jacquie says, “I think it is important to be good at what you do, to grow incrementally, develop credibility, show integrity and then move from there. Women also have to be confident, strong and not hide their lights under a bushel. They need to find their voice and raise their voice, appropriately.” Jacquie has been married to Mahesh for 30 years, who is a successful Obstetrician and Gynaecologist, and Fertility Specialist who owns the Durban Fertility Centre with his partner at the St Augustines Netcare Hospital. Their 20-yearold daughter Kereena is following in her dad’s footsteps; she is studying medicine at UCT and loves it. In her off-work times Jacquie loves reading, spending time with family and going to the gym. She also plays golf socially and enjoys travelling which she thinks is the best education.

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Bell pre-owned equipment can now be shopped online thanks to the launch of a dedicated global website, pre-owned.bellequipment.com , which is also accessible from the company’s website. Doug Morris, Bell Equipment’s Managing Director: Europe, Middle East and Africa, who has overseen the project, said: “Previously our efforts were localised, and we wanted to create an online solution to promote our pre-owned equipment globally. The website gives Bell operations, and dealers should they wish, access to a fully integrated platform to advertise their pre-owned Bell machines. This means that customers around the world can shop all the pre-owned equipment we have available from one user-friendly and convenient website. “We are thrilled with the result because it gives the group flexibility that did not exist before. For example, Bell UK can now sell its stock in South Africa or through our entire dealer network, and vice versa. The platform gives us the ability to easily manage an integrated internal stock system, upload to our website as well as publish to an external service provider to advertise internationally.” In keeping with the global theme of the website, customers can select their preferred currency and choose to have information displayed in either English, German, Russian, French or Spanish. The website is easy to navigate and groups machinery according to industry, namely: mining and construction, forestry, agriculture, roads and rehabilitation, crushing and screening, and application equipment. For each piece of kit there are several photographs and detailed information including the brand, year of manufacture, hours worked, the machine location and the selling price and contact details of the organisation selling the machine. This information can be used to refine a search. In addition, customers can generate an enquiry directly from the website.