As more processes move online cybercrime is on the rise, with online banking processes, and particularly the onboarding of new customers, becoming a common target for criminals looking for weaknesses in the system. Sameer Kumandan, managing director of SearchWorks, says that the rise in financial crime and identity theft means that robust Know Your Customer (KYC) processes are more important now than ever to protect financial institutions against fraud, corruption, money laundering and terrorist financing. “The challenge is that it can be an extremely timeconsuming task, especially if done manually, and it is open to human error, meaning customer satisfaction is often compromised.” In addition, since the commencement of the Protection of Personal Information (POPI) Act, which sets out the conditions regarding the accessing and processing of personal information, it has become more difficult for organisations to access certain types of data. SearchWorks Has The Answer SearchWorks, an online data aggregation platform that allows users to conduct live, accurate individual, company and property searches and in-depth KYC checks online, helps organisations to overcome these challenges, making the process of identity verification less laborious, faster, and more efficient. The platform does this by offering the user 160 different search types, covering more than 20 data sources, which gives companies in the process of onboarding new clients instant access to verified identities, updated contact details and account verifications, all within the confines of the law. The platform allows the user to access all six credit bureaus in South Africa in one place, and confirm the identity of an individual, their address, financial status and more. SearchWorks then combines the findings, giving a view of an individual or company from various sources, in a single report. “As an accredited reseller credit bureau, we work strictly within the guidelines set by the National Credit Regulator (NCR) to ensure that consumer information and the right to privacy is adhered to by all service providers,” says Kumandan. The Solution In Practice Financial institutions in South Africa are currently partnering with SearchWorks to streamline their own KYC and onboarding processes. “Ordinarily, when vetting new clients or suppliers, a company would need to go to various organisations individually and ask for consent each time a new business contact was added, but with SearchWorks, this can all be done on one platform,” explains Kumandan. As one of the sectors most affected by the pandemic, banking has had to quickly adapt to the changing needs and demands of customers and shift to digital solutions. Kumandan is excited that banks are starting to see the benefits of SearchWorks’ web-based solution to assist with their digital transformations. “Banks are looking to modernise their systems and build on their customer relationships by offering solutions that tap into a larger part of the customer journey. And SearchWorks is proud to be part of that.” For more information contact: T: +27 (0)86 034 0000 E: info@searchworks.co.za W: www.searchworks.co.za Sameer Kumandan, Managing Director, SearchWorks

Unlock the Future of Your Family Business! Pietermaritzburg & Midlands Chamber of Business and KZN Top Business invite family business members to attend an exclusive one-day conference sponsored by Standard Bank. The conference is dedicated to helping family businesses successfully navigate ownership transitions, governance, and management – while sustaining an entrepreneurial spirit for longterm growth. ■ Date: 22 May 2025 ■ Time: 08:00 – 15:00 ■ Venue: Pietermaritzburg & Midlands Chamber of Business Family businesses come in all sizes, from small enterprises to multinational corporations, spanning industries such as retail, automotive, electronics, and beyond. While they offer unique advantages, they also face distinct challenges – including governance, leadership transitions, and managing family dynamics in a professional environment. This conference will provide insightful presentations, expert panel discussions, and realworld case studies to help build a sustainable and thriving family enterprise. The proceedings will be led by Alan Barr: Head of KPMG Private Enterprise (Southern Africa). Key Topics: Governance That Works – How to structure governance to evolve with your business and family dynamics. Succession Planning & Leadership Transitions – Preparing the next generation for ownership and management shifts. Event Schedule: ■ 07:30 – 08:00 | Registration & Coffee ■ 08:00 – 08:10 | Welcome ■ 08:10 – 08:50 | Setting the Scene & Conference Objectives ■ 08:50 – 09:50 | Panel Discussion1 ■ 09:50 – 10:10 | Tea Break ■ 10:10 – 10:30 | Standard Bank Speaker ■ 10:30 – 11:30 | Panel Discussion2 ■ 11:30 – 12:45 | Sages Case Study ■ 12:45 – 13:00 | Wrap-Up & Forward-Looking Actions ■ 13:00 – 14:00 | Lunch & Networking Investment: R1450 per delegate Early Bird Offer: Book by 30 April and enjoy a 15% discount!  Use code PMBC-FBC-25 at checkout. For more details, contact: Grant Adlam at info@kzntopbusiness.com Visit: www.kzntopbusiness.com FAMILY BUSINESSES - BRIDGING GENERATIONS: ONE DAY CONFERENCE SUCCESSION, GROWTH, AND THE ENTREPRENEURIAL LEGACY

There is currently a significant drive to invest in infrastructure in eThekwini. Russell Curtis, a key figure in investment promotion for the city, emphasizes the importance of reflecting on past achievements as a benchmark for future progress. “We need to remind ourselves where we once were because it serves as a benchmark to show that we can get back there again,” Curtis states. “Not that long ago, Durban was recognised as having the best electricity distribution network on the African continent. It was awarded Blue Drop status for some of the world’s highest-quality tap water. According to the TomTom Traffic Index, Durban was once the least congested metro in South Africa, ensuring smooth transportation for both commerce and daily life. These are accomplishments that show we were there before, and we are getting back there again.” Ongoing Improvements Acknowledging the infrastructure challenges South Africa – and Durban in particular – has faced in recent years, Curtis remains optimistic about ongoing improvements. “I am absolutely convinced that some of the worst is behind us, and everyone is doubling down to restore electricity reliability, potable water quality, sanitation, roads, and bridges,” he affirms. He attributes this progress to strategic partnerships between business leadership and government leadership, which have gained momentum at both the national and metropolitan levels. “At the national level, partnerships such as the National Logistics Crisis Committee have been instrumental in addressing port logistics challenges, and now similar efforts are being made in water, safety, and security. We’re already enjoying these Business Partnership benefits in electricity generation. This collaboration has already started to deepen in Durban,” Curtis explains. “The President has replicated this approach with a specific focus on Durban through the Presidential eThekwini Working Groups (PEWG). For just over a year, these working groups have been dedicated to infrastructure improvements, including power, water, roads, as well as tourism enhancement, in collaboration with business leaders and government officials.” Private Sector Investment Opportunities One of the most notable developments is the allocation of an additional R10 billion to significantly improve water and sanitation. Curtis highlights this as part of a broader effort to revamp infrastructure. “We saw how sustained efforts from business and government, along with international support – particularly from partners like the USA – helped address the electricity crisis. Now, similar attention is being given to water and sanitation,” he notes. “Beyond funding, there is also an institutional restructuring of the water authorities taking place to enhance efficiency and speed up delivery. Over the next three years, more than R3 billion per annum will be invested into this revamped approach, in addition to eThekwini’s own capital budget, which is already substantial.” Curtis also points to promising private sector investment opportunities within Durban’s infrastructure. “One of the pure private sector investment opportunities we are working on is a package of two new regional wastewater treatment works, a project valued at around €100 million. We are engaging with international and local partners to bring in approximately R2 billion for this public-private partnership initiative,” he says. “This is a real opportunity for those with the right expertise and investment appetite.” Public-private partnerships are seen as a crucial mechanism for these developments. “The term ‘public-private partnership’ has been used for years, but now it is time to move beyond talk and take action,” Curtis asserts. “National Government and the eThekwini Metro Council are determined to implement specific projects with clear investment pathways for business. We are also seeing similar initiatives across entities like Transnet, Umgeni Water, and ACSA (Airports Company South Africa), signalling a new era of tangible collaboration.” Investment Appeal Durban’s strategic location further enhances its investment appeal. Curtis compares the city to other South African metros, emphasising its unique balance of economic opportunity and lifestyle. “We acknowledge that Johannesburg is the economic hub of the continent and that Cape Town offers a strong tourism appeal. However, Durban offers the best of both worlds – business, lifestyle, culture, and entertainment – all in one city,” he explains. As eThekwini moves forward with infrastructure renewal, Curtis encourages both local and international investors to engage with our region’s numerous opportunities. “From inner-city regeneration to our beachfront revitalisation, Durban is on a strong turnaround trajectory. The Golden Mile, for example, is already seeing visible improvements, with enhanced safety and cleanliness ensuring a world-class experience. Now is the time to invest, build, and be part of Durban’s next great chapter.” INFRASTRUCTURE INVESTMENT AND STRATEGIC PARTNERSHIPS DRIVING DURBAN’S GROWTH

The manufacturing sector in KwaZulu-Natal is evolving rapidly, driven by technological advancements, and the need for more sustainable production methods. To remain competitive, though, businesses in the region must stay informed about the latest industry trends. The KwaZulu-Natal Industrial Technology Exhibition (KITE), taking place from 22 to 24 July 2025 at the Durban Exhibition Centre, provides a vital platform for manufacturers to discover solutions that will define the future of their industries. Charlene Hefer, Portfolio Director at Specialised Exhibitions – a division of Montgomery Group – points out that, while KZN remains one of South Africa’s most significant manufacturing hubs, businesses face several key challenges: ■ Rising energy costs – The need for energy-efficient and cost saving technologies has never been greater. ■ Skills shortages – As automation and digital manufacturing increase, a skilled workforce is essential. ■ Sustainability pressures – Environmental regulations require industries to adopt greener practices. ■ Technology-driven growth – Businesses must stay updated on automation, robotics, and smart manufacturing to improve efficiency and reduce costs. ■ Supply chain resilience – Businesses must embrace digital tools and advanced logistics solutions to navigate supply chain disruptions. “KITE has built a solid reputation for bringing together leading industrial technology manufacturers and suppliers, providing local manufacturing organisations with multiple opportunities to access solutions that address these challenges. It is undoubtedly the most comprehensive source of industrial technology solutions in KZN, saving time and effort for the industry professionals seeking ways to increase productivity and profitability, and to remain at the top of their game in a widely contested market. The exposure gained by exhibitors to a captive market is unsurpassed,” says Hefer. Key benefits of visiting KITE include: ■ Live demonstrations – Experience the latest technology in action, from automation systems to smart manufacturing tools. This allows visitors to ‘test drive’ solutions before deciding to purchase. ■ Expert-led seminar sessions – Gain valuable insights from thought leaders discussing the latest industry developments and best practices at the freeto-attend SAIMechE Seminar Theatre. ■ LEEASA – The one-day conference provides attendees in the lifting industry with information on the latest industry trends and regulations. LEEASA’s Forklift Competition – launching this year – focuses on the skills of leading forklift operators. ■ Exhibitor showcase – Engage with top local and international suppliers offering tools and technologies tailored to local business needs. ■ Business networking – Connect with industry professionals and industry peers. ■ New Products and Innovations Awards – Stay ahead of industry trends by discovering cuttingedge solutions that are shaping the future in this dedicated initiative. “Manufacturers in KZN looking to future-proof their businesses cannot afford to miss KITE 2025. From discovering the latest industrial innovations to gaining insights from experts, the event provides an unparalleled opportunity to stay ahead in an increasingly competitive landscape,” says Hefer. To find out more about KITE 2025 visit the website – www.kznindustrial.co.za , and to book a stand or a sponsorship package at KITE 2025, speak to Steven Burmeister – steven.burmeister@montgomerygroup.com Contact: Specialised Exhibitions, Marketing Department T: +27 (0)64 850 2676 E: Marketing@kznindustrial.co.za W: www.kznindustrial.co.za https://yo

LEMS stands for Legal Entity Management Systems, and as the name suggests, it is designed to manage legal entities effectively. Specifically, our focus is on trusts, understanding them, managing them, and, when necessary, facilitating their closure. A trust is a legal entity that holds assets on behalf of beneficiaries, typically used for estate planning. While various legal entities exist, our expertise is centred on trusts, particularly in South Africa. The financial responsibilities of trustees are significant, yet many trustees do not fully comprehend their obligations. This issue is especially prevalent in KwaZulu-Natal, where numerous families have established trusts, often with family members as trustees. Unfortunately, many trustees do not fully understand what they agreed to when they signed up for these responsibilities. Over time, the administration of the trusts is neglected, and the trustees are oblivious to the risks that may be exposed to. The recent “grey-listing” of South Africa has focused attention on the administration of trusts. One of the key issues requiring rectification was the lack of transparency regarding the beneficial ownership of trusts. This has led to additional reporting responsibilities on trustees and the threat of sizeable penalties for noncompliance. Consequently, many trustees may now be wondering: what should they do? The first step is to assess whether they are meeting their legal and financial obligations. If a trust is no longer serving its intended purpose, the best course of action may be to close it down. The reason for forming the trust needs to be assessed. Historically, the main reason for establishing a trust has been estate planning. The idea is simple: by placing assets into a trust, individuals can save estate duty and protect assets for future generations. Other motivations include creditor protection and safeguarding assets for minor children. However, while these benefits were more pronounced in the past, evolving tax laws and regulatory changes have made trusts less advantageous for many. Furthermore, globalisation has introduced additional complications. Many trusts were originally set up with the assumption that beneficiaries would remain in South Africa. Today, however, it is common for beneficiaries to be scattered across different countries, creating significant tax and compliance challenges. The tax cost of maintaining a trust in South Africa can become disproportionately high when beneficiaries are based abroad, making the trust structure impractical. Ultimately, the decision to retain or dissolve a trust should be based on a careful evaluation of its ongoing benefits versus its administrative and financial burdens. Given the increasing scrutiny on trusts and the responsibilities placed on trustees, it is more important than ever for trustees to understand their obligations and take appropriate action. If you are a trustee or a member of a family trust, now is the time to assess whether your trust remains effective. If the complexities outweigh the benefits, closing it down may be the most prudent decision. We are here to guide you through this process and ensure that you remain compliant with legal and regulatory requirements. Trusts were once seen as a simple estate planning tool, but in today’s evolving legal and financial landscape, they require careful management. If you are uncertain about your role or responsibilities as a trustee, we can provide expert advice before regulatory pressures catch up with you. For more information contact: Alan Hockey: +27 (0)71 673 9937 or Brian Payne: +27 (0)83 309 1982 W: www.lemsystems.co.za IS YOUR FAMILY TRUST MANAGED EFFECTIVELY? - LEMS

I ncreasingly I am seeing, in this rapidly changing economic landscape, businesses scaling back and riding the proverbial wave, by retrenching as many people as they can. A huge upswing of retrenchments was seen globally in 2024. Dell cut its workforce by 12,000 employees, Samsung by 26,780 and Unilever by 7,500. The South African mining sector retrenched over 10,000 people. And Telkom reduced their headcount by 1,747. Undoubtedly, retrenchment is one of the most emotionally taxing career moments for anyone. But once the rollercoaster ride is over, those brave enough realise they have an opportunity to be their own boss and, ‘ta-da’ – a new consultancy is born! This ethos is what I love about South Africa, the opportunities to be an entrepreneur abound. So, what’s next? You need to consider three factors. Mitigating risk and protecting your personal assets from the risks of a new venture. Maximising your ability to access finance. And being as financially efficient as possible and leaving no tip on your tax bill! Let’s delve a bit deeper. Most people run out and register a Pty Ltd (Proprietary Limited). When deciding on whether to trade as a sole proprietor versus a Pty, I always ask clients – what track are we racing on? You need to bring the right vehicle to the right track. I grew up on a farm, and out there, a tractor is your best friend. Formula 1 is also a deep passion of mine. Now, you can enter a tractor in an F1 race, and it will make it around the course – eventually, but it will never win, and the cost to Team Tractor will be huge. Similarly, you can put Lewis Hamilton and his Ferrari in a tractor race, and that beautiful red racing machine will be smoking and in pieces before the first corner. Often for service industries, such as consultants or contractors, a Pty may not be the most efficient vehicle for you to start your business in. Similarly for businesses with high risk and stock exposure, being a sole proprietor may not be the best move. So, get some advice and decide what track are you going to race on, before you go out and buy the vehicle. Being self-employed, your access to finance has now drastically changed. While you were employed, walking into a dealership with three months’ pay slips and bank statements, meant walking out with a new car. Now, you need to prove your income, and your overall wealth and ability to sustain that income. For a financial institution to assess whether you are still able to afford the debt you need, they will now use the Annual Financial Statements (AFS) of your business. This is the independently accounted for and reported record of all financial transactions of your business. So, get a good accountant as soon as possible! And remember that when presenting an AFS to a bank or investor, the reputation of your accountant does matter, so choose wisely. Something that is very important to every entrepreneur, is their tax bill. While you were employed, the company you worked for deducted PAYE (Income Tax) from your salary and paid it over to South African Revenue Service (SARS) every month. Once a year they issued you with a tax certificate (IRP5) that showed your total earnings and how much tax they had deducted from your salary. You used this to submit your personal tax return to SARS each year, and that was that. As a contractor or consultant, you still need to pay tax. The question is how much tax, and how do you pay it over to SARS? Your business cycle will work in financial years – beginning 1 March and ending the last day of February each year. You will need to register as a provisional taxpayer with SARS – which means every six months in August and February, you submit an estimate of how much profit you think you will make for the whole year, so be sure that you are including all the deductions available to you. You then pay 50% of the tax due on that profit to SARS. When your final income tax return is submitted, you need to be within 80% of your provisional tax estimates. If you are not, SARS will charge a 20% penalty, plus daily compounding interest on the under-estimation. Multiply that over a few years and suddenly the penalties and interest grow into a mountain. What an absolute waste of money. So please get a good accountant who will effectively help you to plan for this. You have already survived the hard part of the retrenchment, so take a moment to dream of something new. Reach for the stars but keep your feet firmly on the ground by getting informed and starting off right. I wish you every success on your journey! Our beloved country needs more people like you. T: +27 (0)31 207 1572 E: heather@flairaccounting.co.za W: www.flairaccounting.co.za Heather Flack, Business Leader, Flair Accounting Heather Flack, Business Leader, Flair Accounting

Durban's Path to Renewal: Infrastructure Investments and Collaborative Growth In a recent interview, Russell Curtis from Invest Durban discussed ongoing projects in Durban, focusing on infrastructure improvements. He emphasized that Durban has faced challenges but is working hard to restore its status as a premier city in South Africa. Notable past achievements include excellent electricity distribution and high-quality drinking water. Curtis highlighted a new commitment of 10 billion Rand (about $500 million) to enhance water and sanitation services. He noted strong collaboration between local businesses and the government, which he believes will lead to better services faster. He also mentioned impressive opportunities for investment, especially in construction projects like new wastewater treatment facilities. With Durban's favorable location and lifestyle, he sees great potential for growth and development in the city. Overall, there’s a renewed focus on turning plans into action for a brighter future in Durban. Interview by Gayle Adlam KZN Top Business www.kzntopbusiness.com

Right now, the rental market is heating up in major centres, with young South Africans no longer measuring their success in terms of property title deeds but rather in steps up the social and corporate ladders. Stephen Adamo Like young professionals the world over, new comers to real estate are looking for convenience, amenities and flexibility, rather than first time home ownership. As a result, demand for rentals is growing and the market is at its busiest since 2018, according to Murray Haywood, Tyson Properties’ director for Gauteng and KwaZulu-Natal and national group rental manager. “We are seeing more and more people choosing to rent and not buy. The factors influencing this extend beyond the daunting costs of running a house or the consistent expense of maintenance. The younger generation wants to be fluid and follow careers rather than be bogged down by bricks and mortar. They put spare funds into financial investments which are more liquid,” he says. Unsurprisingly, Gauteng, South Africa’s economic hub and repository of jobs in corporates, finance and technology, is the most vibrant rental market. Suburbs such as Sandton and Rosebank with trendy apartments, proximity to top schools, shopping centres and good transport links are the major drawcards. “The ‘rental’ asset class is growing nationally.  Agencies like Tyson Properties, are making a concerted effort to set up rental books and establish rental portfolios within their franchise networks.  We use credible entities establishing easy and up to date lease agreements, do thorough background credit checks and are now consistently training our agents so that they know what to look for when renting a property and what questions to ask,” Murray continues. Although popular for different reasons - natural beauty, sophisticated lifestyle, tourism and expanding tech and creative sectors – Cape Town and Gauteng are both in high demand for rental housing. Tyson Properties’ rental manager in Cape Town, Southern Suburbs, Stephen Adamo, notes that areas such as Bishopscourt, Constantia, Newlands (all southern suburbs) are drawing attention from renters. “The advantages of renting in these areas vary. Often, we have clients who are moving from up country or relocating to South Africa for the first time from another country. Renting allows these clients to understand the areas better before settling down and buying a property. “For those looking to rent larger properties, renting a R15 million plus property tends to work out cheaper than purchasing. Here, rental allows more flexibility, especially if you need to be closer to educational institutions, work, beaches or your individual lifestyle choices,” he says. Even amongst locals, he points out that the rental market in Cape Town and the Southern Suburbs is also growing for a myriad of reasons – including access to basic services such as electricity, water and transport, security, privacy and proximity to top schools and places of work. “There are also still a few properties in the Southern Suburbs that provide clients with an abundance of space without compromising on location or accessibility. The market is growing year on year with an 8 to 10% escalation in rentals per year,” Adamo adds. Those on the lookout for properties to rent can expect increased demand for highend apartments in city centres as well as very competitive rental prices in desirable areas. Decisions need to be made quickly due to high demand and having the right paperwork on hand will get you over the line ahead of others. TEN TIPS FOR RENTERS ■ Do your research – Understand the rental market in your chosen area as well as each particular neighbourhood. Make sure that you know average pricing and what is expected for extra amenities and services. ■ Prep the paperwork – Get preapproved by supplying the agent with the necessary supporting documentation: payslips, ID, proof of residence and bank statements which are used in the vetting process. Check the lease agreement and make sure that all terms are clear before signing. ■ Inspect the property – Identify maintenance issues and document them ahead of signing up or moving in. Complete a move in inspection report or ‘snag list’ of items that need to be rectified by the landlord. If repairs are unlikely, document any issues so that, when exiting, you are not liable for damages. ■ Know your rights and responsibilities – Familiarize yourself with the Rental Housing Act. ■ Affordability is key, so know your budget. Renting a property not only includes the rental itself but also running costs, utilities, deposits and other fees. ■ Make sure you can meet upfront costs – your deposit, equivalent to a month’s rental, needs to be paid upfront. You may also need to cover application and administration fees, as well as moving costs. ■ Keep everything in writing – Keep records of agreements with the landlord as well as all correspondence. ■ Understand maintenance responsibilities – Know what falls on you versus what the landlord is responsible for. ■ Be a good tenant – Pay your rent on time and follow building rules. ■ Have a backup plan in case of unexpected expenses or job changes. For more information visit www.tysonprop.co.za THE RENTAL MARKET IS ON THE RISE - TEN TIPS FOR RENTERS

When planning an event, partnering with a supplier that ensures a flawless setup is crucial. With over 22 years of industry excellence, Sky Tents stands as one of South Africa’s most trusted providers of outdoor tents and essential event equipment. Our commitment to quality, reliability, and expert craftsmanship not only meets expectations but consistently exceeds them. Unparalleled Quality and Craftsmanship At Sky Tents, we pride ourselves on delivering handfinished, high-quality tents tailored to your specific needs. Our extensive product range includes party tents, wedding tents, stretch tents, dome tents, and more, all manufactured using top-class materials with meticulous attention to detail. This dedication ensures that each tent is durable, aesthetically pleasing, and perfectly suited for any event. Comprehensive Event Solutions Beyond tents, Sky Tents offers a wide array of event essentials to elevate your occasion. Our inventory features mobile chillers, jumping castles, tables, chairs, draping, mobile toilets, gazebos, and more. This comprehensive selection allows you to source all your event requirements from a single, reliable supplier, simplifying the planning process and ensuring a cohesive setup. Custom Solutions for Unique Events Understanding that each event is unique, we specalise in custom-designed tents tailored to your exact specifications. Choose from a variety of colours, materials, sizes, and styles to create a tenting solution that aligns perfectly with your vision. Our team collaborates closely with you to ensure the final product not only meets but surpasses your expectations. Nationwide Presence and Convenient Collection With branches across South Africa, including locations in Pinetown, Pretoria, Thohoyandou, Tzaneen, Giyani, Richards Bay, and Polokwane, Sky Tents ensures accessibility and convenience. Upon completion of manufacturing, we can ship your purchased products to any of our major branches for collection, streamlining the process and reducing logistical challenges. Commitment to Customer Satisfaction Customer satisfaction is at the heart of our operations. We back all our products with a comprehensive guarantee and provide excellent aftersales support. Our goal is to ensure that each customer is completely satisfied and has a product they can rely on for many years to come. Elevate Your Event with Sky Tents Whether you’re hosting an intimate gathering or a grand celebration, Sky Tents has the expertise, products, and dedication to transform your event into an extraordinary experience. Explore our full range online, place your orders, and let us help your event stand out from the crowd.  For premium, bespoke tents at incredibly affordable prices – with no compromise on quality – get in touch with Sky Tents today. A: 47 Westmead Road, Pinetown T: +27 (0)31 700 2863 C: +27 (0)76 929 2609 W: www.skytentsa.co.za

Over the last year, I have had an overwhelming response to my work with individuals and businesses in mental health. You may know that one of my niche offerings is mental health coaching and counselling in the workplace – a subject that I am extremely passionate about. I have also done webinars on this subject with great response. Mental health is important both for business and employees and in previous articles I discussed the sobering and frightening statistics – behind each number is a living human being. I have had the privilege to work with a number of individuals recently, and it has been an extremely humbling experience. Just to perhaps reinforce a few numbers in South Africa alone: one in four people suffer or have suffered from depression, most suicides stem from depression and for each person who dies from suicide, ten people have attempted it. Research has shown that 80% of people will come to work despite experiencing depression, 75% refuse to get treatment, and 75% don’t disclose because there is no support or guidance. Fourth Bottom Line Against that backdrop, did you know that the fourth bottom line in the context of mental health and business, refers to the growing recognition that investing in employee mental well-being, significantly impacts the bottom line? This impact sits alongside traditional financial, social and environmental considerations. Businesses typically focus on their profits, yet the cost of mental health severely impacts on their financial performance. The impact of mental health costs South African business around R2 billion per annum in lost productivity. And according to the World Health Organization (WHO) more estimates suggest that depression and anxiety disorders alone cost the global economy around R1 trillion each year in lost productivity. In addition, prioritising employee mental health leads to a more engaged, productive and satisfied workforce, ultimately boosting the company’s overall performance. Further to anxiety and depression, which are the leading causes of mental health concerns, there are a number of other conditions that are important to be aware of. In a recent discussion with a manager on this topic, she raised the importance of male mental health for focus and attention, as well as female menopause. Numerous Benefits Focusing on employee mental health brings numerous benefits to businesses. It leads to increased productivity as employees feel more engaged and motivated in their work. Reduced absenteeism is another key advantage, as a healthier workforce takes fewer sick days. Additionally, businesses can experience lower healthcare costs by preventing stress-related illnesses and mental health issues. Improved employee retention is also a major benefit, as a supportive work environment encourages staff to stay longer, reducing turnover and recruitment expenses. Lastly, prioritising mental well-being enhances an organisation’s reputation, making it more attractive to top talent and fostering a positive workplace culture. For the above to take effect, companies need their managers to be on board and key player in this process. Many of the solutions to drive company success is that of the destigmatisation of mental health and the training of managers in the workplace. Whilst many managers have this responsibility, they are sorely lacking in skills and capacity. Management Training For Managers To help with addressing this problem in a small way, I am very excited to be offering management training for managers to manage the mental health challenge in the workplace. A decision to offer this training was reached after engaging with a number of business colleagues who stressed a strong need for this training, which will cover solutions for both them and their employees. Training managers in mental health awareness and support is essential for several reasons. Early identification of issues is enabled, allowing timely interventions that can prevent challenges from escalating. By fostering a supportive environment, managers encourage open conversations and help reduce the stigma surrounding mental health, making employees feel more comfortable seeking help. This action, in turn, enhances employee engagement, as supported employees are more committed to their work, leading to higher productivity and lower turnover rates. Additionally, when managers understand the impact of burnout and stress, they are more likely to advocate for policies that promote a healthy work-life balance, benefiting both individuals and the organisation. Lastly, mental health training improves team dynamics by strengthening cohesion and trust, which enhances collaboration and overall performance. The above short summary regarding mental health in the workplace cannot be overstated, and therefore the need to train managers cannot even be debated. As the global landscape continues to evolve, prioritising mental health is not just a moral obligation but also a business imperative, given its impact on the bottom line. My first training programme for managers is scheduled for 30 April 2025. This is a one-day programme, at a cost of R2500. It will be held at the Absa corporate office in Umhlanga. Interested individuals are invited to reply early to avoid disappointment, given the heightened interest in the session . Jacquie Bhana, High Performance Coach, Mentor and Counsellor To book or to contact Jacquie for more information: C: +27 (0)83 386 8343 E: Jacquie.bhana@mbhana.co.za W: www.jacquiebhana.co.za Jacquie Bhana, High Performance Coach, Mentor and Counsellor

We’re passionate about making things easier, not just for our clients but for ourselves. That’s why we recently revamped our branding and visual identity to better reflect our clear, focused, and peoplecentred approach. As your trusted employee legislative compliance partner, we’re specialists in navigating the complexities of this field. We smooth out the challenges so you can focus on your business. We’re dedicated to delivering exceptional service and staying up-to-date with the latest regulations. Our team of experienced professionals is always ready to help you find the solutions you need. What Is Labournet’s Main Aim? Labournet aims to simplify the complexities of business and employment by providing clear, focused, and peoplecentred solutions, to meet all your legislative and compliance requirements. What Are Labournet’s Solutions? Labournet offers a range of HR-relevant solutions for your business: ■ Labournet Labour Law: Extending HR functions with labour law specialists. ■ Labournet Commercial: Solutions for POPIA, PAIA, and CPA, Corporate Governance and Commercial Litigation. ■ Labournet Transformation: Support with skills development, training, BEE, and EE. ■ Labournet Health & Safety: Bespoke health and safety solutions. ■ Labournet Payroll: Tailored online payroll solutions. ■ Labournet Learning: Online courses in computer skills, soft skills, leadership, and labour compliance. What Makes Labournet Different? Labournet was established in 1996, and is the largest labour law consulting firm, with a national footprint, in South Africa. We offer a full suite of services to help manage your employee compliance and legislation. We are known for: ■ State-of-the-art people management systems. ■ Legislation gap analysis. ■ Updates on legislative changes. ■ Dedicated professionals and degreed consultants. ■ Extensive online and face-toface training courses. ■ A rich knowledge base and online document library. ■ An integrated payroll system. ■ A complete transformation service suite for your business. ■ A commercial law division looking after your POPIA, PAIA and CPA. ■ A proactive health and safety solution. How Does Labournet Deliver Its Services? Labournet uses a hybrid approach combining specialised human resource consulting with Labournet People Management Software to deliver effective compliance solutions. We provide face-to-face or online consulting. Are There Any Upfront Costs Or Joining Fees? No, Labournet does not charge any upfront costs or joining fees. What Additional Benefits Does Labournet Provide? Labournet offers: ■ Guaranteed turnaround times. ■ Online employee self-service. ■ Policy implementation guides and videos. ■ Core compliance documents. ■ Complimentary monthly online facilitated training. ■ Full integration of all our service solutions. This allows you to conveniently deal with one company for all your employee legislative and compliance requirements. How Can I Schedule A Consultation With Labournet? You can schedule a free consultation by calling your local Labournet office, e-mailing us at solutions@labournet.com or clicking the “Schedule a FREE consultation” button at the top of the Labournet website. Our National Footprint As a leading employment compliance and legislation company in South Africa, we have points of presence nation-wide, making it likely that wherever you have an office or branch, there will be a Labournet office nearby. One of the major benefits of this is that it can save you the cost and logistics of sending your HR staff to remote locations. Our pro-active, innovative and client-centric compliance solutions are delivered by passionate and professional individuals. Our extensive national footprint means that we can provide faceto-face service anywhere in South Africa, which supports creating focused and intimate partnerships with our clients. Johan van Deventer, KZN Regional Manager, LabourNet T: +27 (0)31 266 6570 C: +27 (0)82 786 7480 E: johanvd@labournet.com W: www.labournet.com Johan van Deventer, KZN Regional Manager, LabourNet

Brian Howarth, assumed the position as chairman of Magnet Electrical in 2024, after 35 years of running the family business as managing director. An electrical engineer by profession, Brian pursued a diploma in electrical engineering in the 1970s at Durban Technicon, followed by an electrical government certificate. Brian spent the initial decade of his career at the Durban Electricity Department. “They offered me a bursary, and I had to commit to a ten-year contract,” he explains. “When that was up, my father, who had started a business called Magnet Industrial Supplies, asked if I wanted to join.” His father, eager to retire and enjoy life, saw this as a prime opportunity to transition the family business to the next generation. “It happened just like that,” Brian notes. “I’ve been at Magnet now for more than 38 years. ” Over nearly four decades, Brian has watched the business adapt and grow. “Today, we’re focused on servicing the industrial sector in KZN,” he says, listing a client base that includes multinational companies in food and beverage, steel, aluminium, pulp and paper, and sugar industries. Magnet, a specialist electrical engineering firm with a trading arm, is one of Schneider Electric’s major partners in South Africa. “We’ve been working with Schneider since we started, selling their electrical switchgear and control components,” he shares. When Eskom’s electricity supply began struggling to meet demand, Brian saw an opportunity. “We put together a team of engineers and proposed energy-saving solutions to our clients,” he explains. Eskom, through their Demand Side Management programme, supported these initiatives, funding upgrades like LED lighting and motor efficiency improvements. Brian recalls, “For five years, we worked on hundreds of projects with Eskom and won several energy efficiency awards.” This shift marked Magnet’s evolution from a component supplier to a solutions-based enterprise, now encompassing a trading company and an engineering company with a team of twelve engineers and five project managers. “We audit, engineer, and implement electrical and lighting solutions,” Brian added that Magnet’s work has expanded to solar PV projects as more clients pursue off-grid solutions. He feels pride in the impact Magnet is making, especially as industries transition toward greener energy solutions. Passion For Innovation Brian’s passion for innovation and engineering drives his curiosity and eagerness to explore new challenges. “I love technology,” Brian admits with a grin. “A lot of my friends call me the gadget man.” He’s quick to point out, however, that his focus is essential in business. “It’s about understanding clients’ needs, not just pushing what excites you,” he says. Brian also appreciates the transition to digitisation, finding joy in brainstorming with his team and developing solutions together. Reflecting on his journey, Brian is proud of Magnet’s growth and the team of 140 people he has built. “Our staff is everything,” he emphasises. “Seeing our employees grow and thrive is incredibly rewarding,” he says, proudly sharing that all staff now have medical aid with access to private healthcare. The company celebrates achievements together, with outings and team-building activities. “We took everyone on an MSC cruise once,” he recalls with a smile. However, Brian recognises that young employees today have different expectations. “They want instant success,” he notes, requiring Magnet to adapt its approach to career development. “Success inspires me,” Brian states simply. He’s motivated by seeing Magnet’s positive impact on employees, clients, and the environment. “I hate losing,” he admits. Magnet has even taken cues from the Springboks’ strategic approach, analysing competitors and devising wellrounded game plans to improve their chances of success. In the future, Brian envisions Magnet as a top solutions provider in the electrical engineering space. “We’ve set clear goals for the next five years,” he says, adding that quarterly town hall meetings ensure everyone stays aligned with this vision. “We work hard to provide our team with a clear roadmap for growth,” Brian explains. However, government regulations can create obstacles, he notes, especially when trying to bring in highly skilled foreign specialists. For Brian, managing cash flow as a privately owned business has also been an ongoing challenge. “You always need enough in the bank to cover salaries and creditors,” he shares. During periods of financial strain or when significant clients faced difficulty, the pressure was intense. Magnet learned to diversify its client base, ensuring no single account comprises more than 15% of revenue. His daughter’s MBA research has guided them to focus on a narrow band of core strengths, resisting the “death by opportunity” approach of spreading too thin. A Conscious Choice Brian’s speaks of balancing his “triangle”—money, time, and health. “When you’re younger, time doesn’t feel as limited,” he muses. But now, at 67, he aims to make the most of each day, embracing both business and personal pursuits. “I’m proud that I’ve kept my family close throughout my career,” he says. Married for over 40 years, Brian values this achievement as much as any professional success. Brian draws inspiration from his family as well. “Seeing my daughters succeed inspires me,” he says, His daughter Nicole now plays a vital role in the company, reflecting the family’s continuity in Magnet’s leadership. Speaking of his father, Brian says that he was his greatest influence. Describing him as “a gregarious character” who always viewed the glass as halffull, Brian adopted his father’s optimism and resilience. “He taught me to hang in there and face challenges head-on.” Brian has also looked to influential global leaders for inspiration, including Richard Branson. For more information about Magnet visit www.magnet.co.za The Standard Bank KZN Top Business Leader of the Year Award 2024 was awarded to presented to Brian Howarth. Celebrating the achievement with him are (L-R ): Colette Howarth; Narasha Ramlutchman-Nel, Financial Director, Magnet; Dean Shepherd, Standard Bank; Nicole Snyders, Strategy & Communications Director, Magnet and Simone Cooper, Standard Bank.