In today’s global food economy, ensuring the safety and quality of meat products has never been more important. From imported poultry and seafood to locally produced beef and lamb, consumers and regulators alike demand confidence that every product reaching the market is safe, compliant, and of the highest standard. At GreenHill Laboratories, food safety is more than a service — it is a commitment to protecting public health, supporting industry growth, and strengthening trust across the food supply chain. Based in South Africa, GreenHill Laboratories proudly partners with both international importers and local producers, offering specialised laboratory testing services for poultry, beef, pork, lamb, and fish products, whether raw or processed. Their work plays a critical role in helping businesses meet strict regulatory requirements while maintaining the confidence of retailers, consumers, and export markets. As a SANAS-accredited and BMA-approved laboratory, GreenHill Laboratories provides clients with reliable, scientifically validated testing backed by internationally recognised standards. This accreditation ensures that every analysis conducted is precise, consistent, and trusted by industry stakeholders. The laboratory’s expertise supports businesses throughout the supply chain — from importers needing rapid clearance testing to local producers committed to maintaining premium quality standards. In an increasingly competitive market, fast and accurate laboratory results can make the difference between supply chain delays and seamless distribution. Beyond compliance, GreenHill Laboratories helps businesses safeguard their brands. Food safety incidents can have devastating financial and reputational consequences, making preventative quality assurance essential. Through dependable testing and professional support, the laboratory empowers clients to proactively manage risk and demonstrate accountability to their customers. South Africa’s agricultural and food production sectors remain vital contributors to economic growth and employment. By supporting local producers with world-class testing services while also ensuring imported products meet national safety requirements, GreenHill Laboratories contributes to a stronger, safer, and more competitive food industry. Businesses seeking dependable laboratory support can connect with GreenHill Laboratories to strengthen their quality assurance processes and maintain the highest standards of food safety. Contact Details admin@greenhilllabs.co.za www.greenhilllabs.co.za +27 (0)33 343 1844 Contact Person: Veruschka Naidoo Customer Relations and Business Development Manager Safeguarding Imports and Strengthening Local Production Through Trusted Food Testing

WHAT HAPPENS WHEN A BUILDING COLLAPSES ON A CONSTRUCTION SITE By David Vlcek, Partner, Cox Yeats The recent and deeply tragic building collapses in George, Verulam, and, most recently, Ormonde have brought renewed attention to a difficult question: what actually happens after a structure collapses on a construction site? Beyond the immediate human tragedy and the urgent search-and-rescue efforts, a complex legal and regulatory process is set in motion. Multiple authorities become involved, investigations begin almost immediately, and the owner, developer, contractor and professional team must navigate overlapping obligations while responding to public scrutiny and potential litigation. There is often confusion about who has authority over the site, which investigations take priority, and what legal responsibilities arise in the critical hours and days following a collapse. Drawing on experience advising on construction collapse investigations, this article outlines the key procedures typically followed in South Africa when a structural failure results in injury, loss of life, or property damage. Regulatory Framework Construction sites are inherently dangerous places. As a result, the Occupational Health and Safety Act, 1993, together with the National Building Regulations and Building Standards Act, 1977, were promulgated in an attempt by government to safeguard contractors and third parties on site, as well as the general public. These statutes, read together with the Housing Consumer Protection Measures Act, 1998, largely dictate the regulatory framework in terms of which construction takes place in South Africa. Accordingly, immediately prior to the collapse, the owner of the property and the developer (if they are separate entities), together with the building contractor on site, bear primary legal responsibility and liability under these Acts. It follows that immediately upon the structure collapsing, responsibility attaches to them to respond in accordance with the site-specific health and safety plans they have in place. South African Police Services The immediate response must therefore come from the property owner, the developer, and the main contractor on site. Shortly thereafter, the first responders will arrive on site in response to various emergency calls. More often than not, this will be the South African Police Services who will establish a chain of command on-site and dictate how the site is managed. In terms of Regulation 8 of the General Administrative Regulations, 2003, promulgated under the Occupational Health and Safety Act, 1993, the relevant parties must, within seven days of the incident, notify the Provincial Director of the Department of Employment and Labour using the prescribed forms. At this stage, the site is effectively under the control of the South African Police Services as search and rescue teams attempt to locate individuals trapped beneath the rubble and save their lives. Those involved must work with the South African Police Services and the Department of Labour in the best interests of the individuals who have sadly been injured or trapped beneath the debris. Sadly, after some time, rescue efforts may transition into search-and-recovery operations. At this point, the South African Police Services will generally hand control of the investigation to the Department of Labour so that it may commence a Section 31 investigation in terms of the Occupational Health and Safety Act, 1993. Section 31 Investigation The purpose of a Section 31 investigation is to determine the cause of the incident and to investigate whether the owner of the property, the developer and the contractor complied with their regulatory obligations. The Department of Labour will appoint a senior inspector to investigate what occurred on site. Importantly, the Section 31 investigation can commence while search and rescue efforts are still ongoing. The inspector appointed by the Department of Labour will contact the property owner, the developer, and the main contractor and arrange urgent meetings with them. This is a critical stage in the investigation process. It is a particularly difficult time for the parties involved, as they are often simultaneously assisting emergency responders while responding to regulatory investigations. The Section 31 investigation can be invasive and is usually conducted at short notice. The inspector may request documents and take statements from various witnesses on site. At this stage, the inspector’s focus will be on occupational health and safety compliance and broader regulatory compliance in relation to the construction project. The outcome of the Section 31 investigation will be a written report, together with witness statements, documents and other evidence gathered by the inspector. These will be delivered to the Department of Labour for a decision on whether to hold a formal Section 32 inquiry or refer the matter to an inquest under the Inquests Act, 1959. While the Section 31 investigation is underway, various professional bodies may also become involved, particularly where registered professionals such as engineers, quantity surveyors, architects or project managers participated in the project. Professional Conduct Each professional body, such as the Engineering Council of South Africa, has professional conduct rules and may initiate its own investigation or disciplinary inquiry into the conduct of its members. More recently, the Council for the Built Environment has also become involved in investigations relating to construction collapses. The Council is a public entity established under the Council for the Built Environment Act, 2000, and reports to the National Department of Public Works and Infrastructure. Its mandate includes promoting professional conduct within the built environment professions, advancing transformation in the sector, protecting the public interest, and advising government on built environment matters. There remains some debate about the Council’s precise jurisdiction over collapse investigations and whether parties on site are legally obliged to respond to its requests for information. From the outset, the priority must be the health and safety of all individuals on site and assisting with emergency services, working to recover those who have sadly died or been injured. Preserving Evidence At the same time, it is essential to preserve evidence. This includes collating documentation, contracts and construction drawings and, where possible, preserving material samples from the collapsed structure. Striking this balance can be extremely difficult. It is therefore critically important to appoint a senior assessor and a team of experts as soon as possible. Preserving evidence is key in a construction collapse investigation. Experts should attend the site as soon as possible to photograph, video and record what is taking place. If possible, a full scan of the site should also be conducted. The updated drawing register and all construction drawings issued for the project should be preserved, together with the various statutory appointments made under the Occupational Health and Safety Act and the Construction Regulations. All occupational health and safety files, risk assessments, toolbox talks and site induction records should also be gathered and preserved. This information will become highly relevant during the Department of Labour’s Section 31 investigation. At the same time, media interest in the incident will inevitably grow, and it is advisable for an experienced individual to manage communications with the press. To gain access to the site for investigative purposes, it is usually necessary to engage with the Department of Labour and develop a protocol, risk assessment, and safety plan governing how the collapsed structure will be accessed, how evidence will be preserved, and how the structure will ultimately be cleared. Engineers will play an important role at this stage, assisting in determining the proximate cause of the collapse. In incidents where lives are lost, or individuals are injured, the owner of the property, the developer and the main contractor will often find themselves participating in a Section 32 inquiry, a public inquiry aimed at determining the proximate cause of the collapse. They may also face civil claims arising from property damage, personal injury, and loss of support, brought by affected parties. Appropriate Legal Advice It is therefore advisable to brief legal representatives at an early stage to address potential third-party claims and to maintain a proper register of those claims as they arise. It is equally important to notify the relevant insurance broker and insurers as soon as possible. Professionals involved in the project may also be required to respond to investigations conducted by their professional regulatory bodies, which may involve presenting evidence and compiling a detailed documentary record. In these circumstances, such professionals must receive appropriate legal advice regarding the various regulatory and legal risks they may face. In summary, the most important steps following a construction collapse are preserving evidence and protecting legal privilege in communications and investigations. Expert appointments should be made through legal representatives wherever possible. Construction collapse investigations are multi-layered, complex and highly technical. They require a coordinated team of legal advisers, engineers and specialist assessors to work quickly to assist the parties involved while ensuring that the relevant evidence is properly preserved and analysed. W: www.coxyeats.co.za

Welcome to this edition of Business Sense, where we continue to explore the evolving landscape of business strategy, innovation, and sustainable growth. In an environment defined by rapid technological advancement and increasing economic complexity, our aim remains to provide timely, relevant, and practical insights that support stronger decision-making and long-term value creation. This issue brings together a focused selection of articles that reflect key shifts shaping the modern business environment. Our cover feature, “AI Shifts Marketing to Profit Hub” (Page 3), examines how artificial intelligence is fundamentally transforming marketing functions from cost centres into strategic profit drivers. The article highlights how data-driven intelligence, automation, and predictive analytics are enabling organisations to unlock new revenue streams, enhance customer engagement, and significantly improve return on marketing investment. We also explore the principle of “Smart Business Investment? Prevention Over Cure” (Page 4), which reinforces the importance of proactive decision-making in mitigating operational, financial, and reputational risk. Rather than reacting to challenges after they arise, the focus shifts toward embedding resilience, foresight, and structured risk management into core business investment strategies. Another key feature, “Setting the Stage for the Employment Bond” (Page 16), provides an in-depth look at the evolving dynamics of workforce retention and contractual frameworks. The article considers how employment bonds are being used to protect organisational investment in skills development, while also balancing legal, ethical, and talent retention considerations in a competitive labour market. Across all articles in this edition, a common theme emerges: the need for agility, foresight, and disciplined execution in navigating today’s business environment. Whether through the adoption of advanced technologies, strengthening investment decision frameworks, or rethinking workforce strategies, businesses are being called to adapt with greater intentionality and strategic clarity. As always, Business Sense remains committed to informing, challenging, and supporting business leaders as they navigate change and pursue sustainable growth. We thank you for your continued engagement and look forward to accompanying you on this journey of insight and innovation.

WHY SMART DENTISTRY STARTS EARLY By Chelsea Brand For many people, a trip to the dentist only happens when something goes wrong. A sudden toothache, a chipped tooth, bleeding gums or swelling often becomes the reason to make an appointment. Yet modern dentistry is moving away from this crisis-driven model and placing greater emphasis on prevention, early care and long-term wellness. At Crown Dental Studio, under the guidance of Dr Mohamed Fareed Amod, this proactive philosophy forms an important part of patient care. The focus is not only on treating dental problems, but on helping patients avoid them in the first place. Across the world, healthcare professionals are encouraging people to think differently about prevention. Dentistry is no exception. Rather than waiting for decay, gum disease or pain to develop, today’s best practice supports routine examinations, professional cleaning, education and early diagnosis. This change is significant because many common oral health conditions can often be reduced or managed through regular care and good daily habits. Cavities, gum inflammation and plaque buildup rarely happen overnight. They usually develop gradually, which means there is often time to identify warning signs before they become major concerns. When dental problems are detected early, treatment is generally simpler, more comfortable and less expensive than leaving them until symptoms worsen. Why Problems Shouldn’t Be Ignored One of the biggest misconceptions about oral health is that if there is no pain, there is no problem. In reality, tooth decay and gum disease can progress silently. A cavity may begin as a tiny weak spot in the enamel. Gum disease can start with mild irritation or occasional bleeding during brushing. By the time pain becomes noticeable, the issue may already require more advanced treatment. What could have been solved with a filling or cleaning may later need a root canal, crown or extraction. Regular check-ups help identify these concerns while they are still manageable. Dentists are trained to spot changes that patients may not notice themselves, including early decay, gum recession, bite issues and hidden damage between teeth. Prevention Saves More Than Teeth Preventive dentistry is not only about oral health. It can also save time, money and stress. Routine visits are generally shorter and less invasive than emergency treatment. They can help reduce unexpected dental costs and minimise disruption to work, school or family life. No one enjoys having to deal with urgent pain or a dental emergency during a busy week. There is also an emotional side to dental health. Healthy teeth and gums often improve confidence, comfort and quality of life. People are more likely to smile freely, speak comfortably and enjoy meals when their mouths are healthy. Oral Health and General Health The mouth does not function separately from the rest of the body. Research continues to highlight links between oral health and wider wellness. Poor gum health has been associated with conditions such as diabetes and cardiovascular concerns, while certain medical conditions may also increase dental risks. This makes regular dental care an important part of an overall health routine, rather than an isolated cosmetic concern. The Power of Everyday Habits While professional care is important, prevention begins at home. Consistent daily habits remain one of the strongest defences against oral disease. At Crown Dental Studio, patient education is part of the preventive process. When patients understand how lifestyle choices affect oral health, they are better equipped to make informed decisions. Looking Ahead The future of dentistry is increasingly centred on prevention, technology and personalised care. Improved diagnostic tools, digital imaging and better treatment planning allow dentists to detect concerns earlier and manage them more effectively. For patients, the message is clear: do not wait for pain to decide when to visit the dentist. Preventive care offers a smarter, calmer and more cost-effective path to lifelong oral health. At Crown Dental Studio, Dr Mohamed Fareed Amod supports this modern approach by encouraging patients to take charge of their oral health before problems arise. Because when it comes to dentistry, prevention is more than a slogan − it is the foundation of a healthier future. Hours: Open 24 hours A: 26 Mackeurtan Ave, Durban North, Durban, 4051 T: +27 (0)81 207 8621

Since 1998, the KZN Top Business initiative has set the benchmark for corporate credibility across KwaZulu-Natal. In 2026, visibility is no longer optional; it is the currency of trust. The launch of The KZN Top Business Nexus marks a bold step into a new digital frontier, inviting businesses to build on an established legacy while securing a competitive presence in the regional market. Grant Adlam, CEO of KZN Top Business says, “The KZN Top Business Nexus has been designed for businesses seeking to strengthen both their digital footprint and real-world connections. It is a dynamic ecosystem that bridges the gap between online visibility inperson engagement, ensuring that brands are not only seen but actively sought out.” Through advanced Google optimisation strategies, participating businesses benefit from high-authority search visibility, leveraging the collective strength of the Top Business network to rank prominently where it matters most. A Tiered Approach The Nexus introduces a structured, three-tiered model designed to accommodate businesses at every stage of their growth journey. Tier 1: The List – The Ultimate Entry Point This entry-level offering removes traditional barriers to participation, providing businesses with immediate access to a trusted and established database. Tier 2: The Connectors Club – The Growth Engine For organisations ready to expand their reach, the Connectors Club offers a more active and results-driven platform. Members gain access to a marketplace environment where they can position their own products and services as benefits to fellow members. This transforms participation from passive listing to active opportunity creation, enabling businesses to build a direct pipeline to potential clients. Tier 3: Platinum Membership – The Inner Circle Reserved for industry leaders, Platinum Membership is designed for businesses seeking strategic influence and elevated positioning. This level offers a collaborative partnership aimed at placing member organisations at the forefront of the provincial economy, while amplifying their success stories through dedicated media exposure and positive business storytelling. With the official launch scheduled for 13 May 2026, businesses that join now will be fully optimised and positioned to maximise exposure from day one. Adlam concludes, “Businesses are encouraged to act decisively and secure their place rather than risk being outpaced in an environment where visibility, credibility and connection define success. And at KZN Top Business our motto is “success breeds success”. For more information contact: E: maryke@kzntopbusiness.com T: +27(0)82 877 7906 W: www.kzntopbusiness.com

THE CONTRACT OF EMPLOYMENT Colette Tanner, Operations Director, DRG A duly drafted employment contract sets the stage for the employment relationship and is a balanced document that sets out the rights, responsibilities and expectations of both parties. All employment starts with the offer of employment, an offer and acceptance of a job on the terms offered brings an employment contract into existence. An offer and acceptance of the job on the terms offered results in an employment relationship regardless of whether the employee has started work. An employment offer ends the selection process and is an invitation for a successful candidate to accept an offer to work in the position advertised by the employer. A job offer has three requirements in law, the employee must be hired for a specific task and there must be an agreement on the hours of work and the remuneration. It is advisable that the employer makes the employment offer in writing, providing the successful candidate with a reasonable time period in which to respond to the offer. Should the prospective employer withdraw the accepted offer prior to the employee commencing work, the employer may face an unfair dismissal dispute in which the employer is likely be considered as acting unlawfully. While a written contract of employment is not strictly necessary for the validity of the employment relationship, it serves as the foundation between the employer and employee as it regulates the terms and conditions of employment, benefits, duties and responsibilities and protects both parties through legal compliance. Types of Contracts An employee is defined as someone who in any matter assists in carrying on or conducting the business of the employer. There are two broad categories in which to contract the employee, an open-ended contact or fixed or limited term contract. An open-ended contract does not have an end date where the presumption is that the contract will continue until such time as either party ends the contract, provided of course due process is followed. A fixed term contract is an agreement in which the length of the relationship is fixed and agreed as part of the contract. The employer may either specify a date that the contract will end or may identify a specific event, that on account of its completion, terminates the employment contract. It is not a requirement to serve notice to an employee on a fixed term contract as the employee will be aware, as this is a vital part of the agreement. Minimum Terms and Conditions The Basic Condition of Employment Act (BCEA) sets out the minimum terms and conditions of employment that form the basis of protective rules. These rules govern the substance of the employment relationship where employers may contract for more favourable conditions however employers may not contract with an employee for less than what is provided for in the BCEA. It is important to note that legislation is typically not included into employment contract for example it is not possible to argue that an employee is not entitled to leave or overtime simply because the contract was silent regarding leave or overtime. Section 4 of the BCEA sets out the basic conditions of employment and is automatically a term of an employment contract, unless more favourable terms in law exist. Moreover, contracts denying statutory provisions are invalid and cannot be enforced Section 29 of the BCEA outlines the minimum requirements that must be included in an employment contract which include in summary, the full name and address of the employer, name and occupation of the employee, brief description of duties, place of work, employment start date, notice periods, hours of work, remuneration and other cash payments the employee is entitled to, frequency of payment, leave days the employee is entitled to. It is not advisable to include the employers’ company policies in the employment contract, reference to policies can be included, however not the actual policy, as these then become the terms of employment, for example, including a maternity leave policy with enhanced benefits. In the event where there is an operational requirement to revise the policy, the employer is required to consult with the employee. If an employer makes unilateral changes without securing employee consent, employees have the right to declare a labour dispute with the Commission for Conciliation, Mediation, and Arbitration (CCMA). This legal recourse aims to restore the original terms and conditions of employment. The CCMA provides a platform for employees to challenge unjust changes and seek redress, thereby upholding their rights and maintaining fairness in the workplace. Contract Recommendations What is recommended to include in an employment contract are the following: ■  Probation: If such a clause is included, the terms and duration thereof must be stipulated in the contract. ■  Duration: Where the contract is a limited duration contract, and especially if the employee earns less than the earnings threshold under the BCEA, then the reason for fixing the duration of the contract must be stipulated in the contract. “The Labour Relations Amendment Act” came into operation on 1 January 2015 and places significant restrictions on the use of ‘non-standard’ employees, including fixed term and part time contracts. The use of fixed-term employment contracts in South Africa has evolved significantly following legislative changes brought about by the Labour Relations mendment Act of 2014 (LRAA), which took effect on 1 January 2015. These amendments were designed to provide greater protection to employees, ensure compliance with fair labour practices, and prevent the misuse of fixed-term contracts by employers attempting to circumvent the responsibilities of permanent employment. The legislative changes, encapsulated under section 198B of the Labour Relations Act (LRA), have drastically changed the landscape of fixed-term contracts, imposing stricter requirements on employers and protecting employees against exploitation. Section 18 of the Protection of Personal Information Act (POPIA) – with reference to the privacy statement applicable to collecting and processing the employee’s personal information. Confidentiality obligations, and possibly restraint of trade conditions. Intellectual property applications for products or systems developed during the employee’s employment. Security, risk management, loss control – consent for searches, breathalyser tests, etc. Validity of Contract: Warranties by the employee confirming their ability to do what they sign up for and the truthfulness of their declarations about aspects such as qualifications, experience, health, accreditations, etc. Termination of employment – specific notice requirements. The value of a well-constituted employment contract must not be underestimated – it is a strategic instrument that empowers employers in navigating the complexities in a highly regulated labour market. By carefully drafting contracts that align with legal requirements, address unique business needs, and proactively manage potential disputes, employers can safeguard their interests, foster productive relationships, and maintain their competitive advantage as a business. For more information, please contact Colette Tanner: T: +27 (0)31 767 0625 E: colette@drg.co.za W: www.drg.co.za

By Dylan Naidoo Citroen on the surface looks just like any other car manufacturer making affordable cars for the ‘regular guy’ that needs to go from point A to B. However, that’s a flawed analogy personally. In fact, I’d argue that Citroen is probably one of the most underappreciated car makers ever. The automaker has made many revolutionary cars, from the 2CV which made cars affordable for the masses in France, to the DS which proved that that Citroen has the ability to match smooth, elegant styling with advanced technology that made the car feel super futuristic in the 1950s. Even later cars like the 2014 Citroen Cactus, with its unique shape and quirky design, had many design cues that are seen in new cars today, especially the split headlights. And by just looking at the new Citroen Basalt, I can still see that classic Citroen is far from gone. Engineering and Technology The Citroen Basalt is a “Coupe-SUV”, similar to cars like the BMW X6 or Mercedes GLE Coupe. It features a 1.2l engine with 6-speed automatic transmission, outputting 88kW of power and 205nm or torque. The engine really surprised us, offering an excitable punch of power from its compact size. The suspension and ride quality was phenomenal, which shouldn’t be surprising coming from the same company that invented one of the smoothest car suspensions ever made. The Basalt is fully decked out with impressive tech, from the massive 10-inch infotainment screen supporting Apple CarPlay and Android Auto, to other comfort features such as a reverse camera, a digital instrument cluster, and uniquely, an auto-dimming rearview mirror. The car even has cruise control, keyless entry and a speed limiter as standard, which if you told me several years ago was unheard of at the price point of this car. Fuel consumption is also a plus, with a claimed 6.31l/100km, impressive for the size of this car. As outlined by Autotrader, the Basalt is equipped with six airbags, as well as other safety equipment including Anti-lock Brakes (ABS) and Hill-Hold Assist. Overall, the Citroen Basalt is very well-equipped technology wise and engine wise, offering a well-rounded experience for the price. Design and Interior Like any new Citroen, the car looks phenomenal. It retains that signature Citroen “cat whisker” styled split headlights that blends smoothly along with the smooth silver accents on the grill. The rest of the car features a subdued type of styling, with smooth minimalistic design cues, but of course retaining that black scratch protector on the side of the car as a memento to the original Cactus. Design looks fantastic, and I am excited at this design direction that Citroen is heading in. The interior is very spacious, with a solid amount of leg room and head room for both front and rear passengers. Top Gear noted this spacious interior as well and outlined that the boot has a 470L capacity. The seats are also very comfortable, and the best way to describe it is the type of seats that makes you forget you are in a moving car. Design-wise, I like the design they have going on with the seats, which gives the car that classic Citroen youthful personality. Pricing and Overall Thoughts Another major shock about the Basalt is definitely the price which starts at R354 900, with the highest trim at R369 900. I can confidently say that yes, the Citroen Basalt is absolutely amazing value for money, with a great blend of advanced tech, phenomenal styling, and solid power. W: www.citroen.co.za

As Nelson Mandela Month approaches, Bata South Africa is calling on businesses to help tackle a silent barrier to education in rural KZN and Gauteng: the lack of proper school shoes. For more than 2.8 million learners in rural communities, the journey to school is long, unsafe, and often done barefoot. Shoes are shared between siblings, worn long past their lifespan, or simply not available. “This Mandela Month, our company is turning its manufacturing strength into a large-scale social impact mission: placing 1 million pairs of Toughees school shoes onto the feet of children who need them most,” said Lorraine Dyer, Managing Director of Bata SA. In partnership with renown humanitarian aid organisation, Gift of the Givers and Ashraful Aid National, Bata SA will ensure all donations and pledges reach children in need. Dr Imtiaz Sooliman, founder of Gift of the Givers, said hope, faith and action was critical to see change in communities. “We know of children around the country who are in need, and often supply children stationery, clothes, uniforms, blankets especially after floods and disasters. Thank you Bata for initiating this project.” Businesses are invited to participate through structured sponsorship packages, where, starting from a few hundred rands, a pair of shoes is sponsored towards a child in need. “Every forward step in a child’s life should begin in a shoe,” said Deenai Heralall, Marketing Manager at Bata SA. “The initiative offers transparent reporting, accountable distribution, and the option for corporates to select the communities and schools they wish to support.” Non-profit aid organisation Ashraful Aid is lending their support to the initiative and will be involved in on-the-ground support. Sabera Asmal, Regional Manager for KZN at Ashraful Aid, said: “Education is a key focus of our activities, but we understand that funding a school is just one aspect that needs to be fulfilled. Ensuring children have uniforms and school shoes is just as important. We are very happy to partner with Bata on this campaign and ensure the shoes reach the most deserving children as we have volunteers who work in the field and understand where the need is.” Bata’s iconic Toughees school shoes are proudly manufactured at its Loskop factory in rural KZN – where the majority of employees are women – and are built for durability, comfort, and the realities of the South African school day. For more information, visit: www.toughees.co.za/pages/1-millionpairs-of-hope

KwaZulu-Natal’s premium lifestyle offering has reached an exciting milestone with the official opening of the Zimbali Lakes Clubhouse on 21 April 2026. Marking a significant step forward for the estate, the launch introduces a sophisticated new hub that blends leisure, sport and dining in a single, world-class setting. Overlooking the immaculate 18-hole Ernie Els Signature Golf Course, the clubhouse is designed to elevate both the resident and visitor experience. Golf enthusiasts were quick off the mark, with tee times opening from 18 April, offering play from Wednesday through Sunday. Full clubhouse services became operational the following day, ensuring a seamless experience for early visitors. A key highlight of the development is the Big Easy Winebar & Grill, which brings a signature dining experience to the North Coast. Positioned within the clubhouse, the restaurant pairs refined cuisine with sweeping views of the fairways. While the venue welcomed guests during the opening period, a broader public launch is anticipated in May, following exclusive previews in late April. Beyond golf and dining, the clubhouse introduces a well-rounded lifestyle offering. Visitors can enjoy a resort-style pool, a fully equipped gym and access to scenic walking trails that wind through the estate’s lakes and natural surroundings. The development reflects a growing demand for integrated spaces where business, leisure and wellness intersect. With bookings now open through Zimbali Lakes Golf, the new clubhouse is poised to become a central destination for corporate gatherings, networking and premium recreation. Its opening signals not only the continued evolution of the Zimbali Lakes precinct, but also a broader shift towards experience-driven developments in the region.\ W: www.zimbalilakes.co.za

First impressions count and clean neat neighbourhoods, which are known for service delivery and safety are likely to add significantly to house prices. This is a factor that those campaigning ahead of upcoming local government elections and voting for representatives would do well to note. Anna Rhodes-Jones, Tyson Property Glenwood director, says that one of Durban’s oldest Urban Improvement Precincts (UIPs) – often referred to as Special Rating Areas – is the perfect example of why curb appeal goes way beyond a seller simply applying a quick coat of paint to refresh their house or buying a few new plants for the front garden. Yes, neighbourhoods thrive on access to good schools and universities, hospitals and proximity to amenities including shopping centres and green spaces – but underpinning that is just how appealing the neighbourhood appears when driving through its streets. UIPs are not new and are designed to protect and enhance property values by bringing the municipality, local residents and businesses together to improve safety, cleanliness, and overall attractiveness of a designated area. These require the approval of 66% of residential property owners who are prepared to pay over and above their rates bills to provide top up services. Rhodes-Jones says neighbourhoods where communities work in unison to ensure the pavements are free from weeds and cracked or broken sidewalks are repaired is vital to attracting new property owners and buyers. “While recognising it is the local municipality’s responsibility to repair pavements and remove the weeds from common space, the reality is this doesn’t happen. By pulling together to take action rather than bemoan the situation, neighbourhoods can create a sense of community pride,” she says. This in turn boosts general perceptions including security and thus property appeal and prices. The collaboration among the various urban improvement precincts (UIPs) operating across Glenwood in Durban is a case in point. The communities are cutting the grass and removing the weeds from the spaces in front of their homes and caring for the parks and green belts in the neighbourhood. The outcome reflects how a change in mindset from “it’s someone else’s responsibility” to taking charge can reverse urban decay. “The residents have taken back their community by actively participating in verge clearances and an improved general impression. Rather than waiting for the municipality to fix things, residents are doing the simple repairs themselves or applying pressure on the municipal officials to do their jobs,” she says. Glenwood dates back to the late 1800s and encompasses some of Durban’s best-maintained Art Deco-period buildings listed with the KwaZulu-Natal Amafa and Research Institute, the statutory body managing the province’s heritage resources. “As with any neighbourhood with era-specific properties, it is essential to adhere to the by-laws that preserve this heritage. Owners purchase in areas speaking to a sense of history because they want to continue that tradition – and in Glenwood that means not removing the stained-glass windows and Natal Colonial architecture from listed entities,” she says. The Cowies Hill Estate (CHE) was established six years ago by residents wishing to protect the integrity of another of Durban’s older suburbs, this time in the Upper Highway area. It has delivered in terms of improved safety thanks to stepped up street patrols, litter clearance, greening and environmental maintenance, boosted response to service outages as well as created a vibrant chat group that serves as the eyes and ears of the neighbourhood. Going north, the residents and businesses of upmarket uMhlanga have also worked together to make a difference – this time, with some statistics to prove it. The recent UIP Perception Survey shows stronger ratings and higher confidence in the area which has been on a clear upward trajectory since 2023. The experience rating increased to 8.84 out of 10, up from 7.94 in 2025 and 7.55 in 2024. Safety is a key strength with 95% of respondents in the survey stating that they felt safe in the precinct which remains one of the province’s property investment strongholds. W: www.tysonprop.co.za

Durban is entering a new phase of economic acceleration in 2026, underpinned by a wave of high-value investments, strategic infrastructure upgrades, and a clear commitment to enhancing the ease of doing business. For investors, developers, and entrepreneurs, the message is increasingly clear: Durban is not only open for business, but also actively shaping itself into one of Africa’s most competitive coastal economies. At the centre of this momentum is the proactive role of the eThekwini Municipality, which continues to align public sector planning with private sector investment. Through targeted catalytic projects and a focused economic strategy, the city is leveraging its geographic advantage as a key port city while diversifying into high growth sectors. One of the notable developments is the establishment of Africa’s first superyacht hub, a project exceeding R1.9 billion. In partnership with Navigo, this initiative positions Durban as a premier destination for superyacht refit and maintenance services. Russell Curtis, of Invest Durban commented, “Beyond its prestige appeal, the hub is expected to stimulate job creation, skills development, and growth in marine-related industries, reinforcing Durban’s maritime credentials.” Complementing this project is significant investment in logistics and port infrastructure. The Transnet upgrade of the Port of Durban, supported by an R11 billion injection from International Container Terminal Services Inc., aims to expand capacity and improve operational efficiency. As Africa’s busiest port, these enhancements are critical in strengthening Durban’s position as a gateway for trade across the continent and beyond. Energy infrastructure is also receiving a substantial boost. Vivo Energy is investing R2.1 billion into converting a former refinery into a 125,000 cubic metre fuel storage terminal. This project not only enhances fuel security but also supports the broader logistics and transport ecosystem that underpins the regional economy. Curtis added, “As Invest Durban, we have had the pleasure of working with Vitol Group previously on multiple potential foreign direct investment projects, and are very pleased with the fruition of this new investment into eThekwini.” In parallel, Durban’s property market is experiencing renewed confidence, particularly in the high-end residential segment. Developments such as the Beachwood Coastal Estate, a R3.5 billion project in Durban North, reflect growing demand for premium coastal living. With phase one expected to be completed by late 2026, this development signals a broader trend of investment flowing into lifestyle-driven real estate. Industrial and manufacturing growth continues to be anchored by strategic zones such as the Dube TradePort Special Economic Zone, which remains a magnet for both local and international investors. Alongside this, the Cornubia Mixed-Use Development is progressing as a key urban development initiative, blending residential, commercial, and industrial opportunities. As industrial hubs in Durban and Pinetown reach peak capacity, Hammarsdale has officially transitioned from a historic textile node into the eThekwini Municipality’s primary frontier for industrial and logistics expansion. Strategically positioned along the vital N3 Durbanto-Johannesburg corridor, the area is currently undergoing a massive revitalisation, fuelled by a blend of public infrastructure upgrades and high-value private sector investment. The centrepiece of this transformation is the R4 billion Keystone Park development. This 115-hectare, modern logistics precinct is set to redefine the region’s economic landscape, creating approximately 5 000 permanent jobs and 3 500 construction roles. Designed with green development principles, Keystone Park provides a “clean” industrial solution for businesses seeking immediate, serviced land in a secure, landscaped environment. To support this influx of interest, the eThekwini Municipality has committed to a phased infrastructure rollout. Current investigations are underway to upgrade and widen Main Road 385 and construction is currently well underway with the upgrade of the Hammarsdale Wastewater Treatment Works. Market confidence is already soaring. The past 12 months have seen a flurry of private transactions, including ground being broken by Newlyn Development and Catchway Properties in the newly established Hammarsdale Industrial Park. From the revitalised CBD to the burgeoning light-industrial precincts, Hammarsdale is successfully shedding its “crime and grime” past to become a high-growth destination for manufacturing and global logistics. These investments are reinforced by the City’s 2026/2027 budget, which prioritises infrastructure upgrades, support for small businesses, and digital transformation. By focusing on sectors such as maritime, tourism, manufacturing, logistics, and ICT, Durban is building a diversified economic base designed for resilience and long-term growth. As these projects take shape, Durban’s investment story in 2026 is one of ambition backed by action. With strong institutional support, strategic partnerships, and a pipeline of transformative developments, the city is positioning itself not just as a regional hub, but as a globally competitive investment destination. For investors seeking guidance and entry into this evolving landscape, Invest Durban serves as a dedicated facilitation agency, offering advisory services and support to navigate opportunities within the city. For more information visit: www.invest.durban

Heather Flack, Business Leader, Flair Accounting Out of one of the province’s most painful corporate collapses, an unexpected R15 billion development boom is taking shape. There is a version of this story that begins with winners and opportunities. We’ll get there. But the honest version starts with something harder. Tongaat Hulett was once one of KwaZulu-Natal’s great employers. For generations of workers across the province – in its sugar mills, on its farms, in its property and development divisions – it represented stable livelihoods and community. At its peak, the group directly and indirectly supported tens of thousands of jobs across KZN. When its governance collapsed under the weight of an accounting scandal, compounded by Covid and the July 2021 unrest, the consequences were not just felt in boardrooms and on JSE screens. They were felt in households. That context matters. Any honest assessment of what is now happening in KZN’s property market has to begin by acknowledging that the opportunity before us emerged from real hardship. It does not diminish the new chapter to say so. If anything, it makes what is unfolding more meaningful: a province using the wreckage of one era to build something better. The Setup: One Company, 8 200 Hectares, and a Difficult Decade For decades, Tongaat Hulett held an extraordinary position in KZN’s development landscape. The group controlled approximately 8 200 developable hectares across the province – stretching from Umhlanga’s coastal corridor through the airport precinct, along the North Coast, and deep into the Outer West via the Shongweni basin. That’s not just land. That’s leverage over an entire province’s urban growth trajectory. The collapse of that structure – through governance failures, the disruption of Covid, and the destruction of the 2021 unrest – forced something the market would never have produced on its own: the land had to be sold, and sold at pace. Where one company’s vision and financial capacity had previously determined the tempo of development across these nodes, suddenly multiple well-capitalised developers were moving simultaneously, in competition, with their own capital and their own timelines. Jan Jansen van Vuuren, development manager at Fundamentum Property Group, describes it plainly: “It forced them to sell. What happened subsequently? Half the land was sold to developers with the right capital. Instead of one developer, you have four, five or six as big balance sheets drive development at a bigger pace. It’s actually a good thing in the longer run.” What Is Being Built — And Where The most visible expression of this momentum is Westown, the R15 billion mixed-use precinct taking shape in Shongweni, just off the N3 near Hillcrest. The March 2025 opening of Westown Square – a 50 000m² high-street retail hub – was followed weeks ago by the March 2026 launch of Kaleido, a residential precinct designed to capture KZN’s growing semigration market. Where this corridor had almost no economic development activity for a decade, it is now the most active property node in the province. South Africa’s largest JSE-listed REIT, Growthpoint Properties, has committed R8.6 billion across 560 000m² of KZN assets – including the R392 million Tecoma Park logistics hub on the N3 corridor. Balwin Properties has concluded a R133.7 million land deal for 2 800 residential units in the same node. Collins Residential and Devmco are replicating a similar “managed cluster” approach across the province’s coastal and midlands corridors. Developers are calling the N3 corridor between Durban and Pietermaritzburg “the Midrand of KZN”. That comparison is not casual: it references the scale of transformation that Waterfall City achieved in Gauteng, and suggests a similar institutional confidence in the long-term trajectory of this part of the province. What This Means for Your Business – Right Now Development announcements are easy to read as news for other people – for property investors, for large corporates, for people who build things. But the structural shift underway in KZN creates specific, tangible opportunities for businesses of every size operating in this province. Here is where to look. Professional services have an early-mover window. Every new precinct– residential, commercial, or mixed-use – generates demand for accountants, attorneys, financial advisers, HR consultants, payroll services, and IT support from the businesses that move into it. If your professional services firm is not already visible in the Hillcrest, Outer West, and N3 corridor catchment, this is the moment to consider it. The construction and fitout supply chain is running hot. Westown alone requires R900 million in bulk infrastructure, and that is before a single building interior is finished. Electrical contractors, plumbers, tilers, furniture suppliers, signage companies, landscapers, and security installers are all in demand across multiple simultaneous project sites. For any KZN trade or supply business, the question is whether you are registered with the procurement systems of the major developers. If not, that registration conversation is worth having now. Retail and hospitality have a semigration tailwind. The households relocating from Gauteng to KZN’s coastal and midlands corridors are bringing spending power with them. They need restaurants, coffee shops, specialist food retailers, gyms, medical practices, schools, and lifestyle services – and they are clustering in exactly the nodes where the new development activity is concentrated. Kaleido’s residential launch is a direct bet on this demographic. For KZN hospitality and retail operators, these new residential precincts represent a fresh audience. Logistics and warehousing demand is rising along the N3. The Tecoma Park logistics hub and the broader industrial belt forming along the N3 corridor represent a genuine shift in how freight moves through the province. For businesses dependent on supply chains – manufacturers, distributors, importers, and exporters – proximity to institutional-grade warehousing adjacent to the highway network is increasingly a competitive differentiator. If you are approaching a lease renewal decision, the N3 industrial corridor is worth benchmarking against your current address. A Forward-Looking Note KZN still has genuine challenges. Municipal capacity, infrastructure backlogs, and the lingering economic effects of the 2021 unrest are not resolved by a few property announcements. Many of the communities most affected by Tongaat Hulett’s collapse are still navigating that transition. These realities deserve to be named. What is also true is that the property market is not waiting for those challenges to be fully resolved before it moves. The managed-precinct model is, in part, a pragmatic response to exactly those constraints – private capital stepping into the maintenance and governance role that public institutions cannot currently fill. It is not a permanent solution to KZN’s structural challenges. But it is creating real activity, real jobs in construction and operations, and real opportunities for businesses that are paying attention. The R15 billion arriving in Shongweni, the R8.6 billion institutional bet from Growthpoint, the Balwin and Devmco clusters spreading across the coastal and midlands corridors – these are not on a planning board. The shovels are in the ground. For KZN business owners, the question is less whether this is happening and more what they intend to do with it. "Instead of one developer, you now have four, five or six with the right capital driving development at a bigger pace. It’s actually a good thing in the longer run." – Jan Jansen van Vuuren, Fundamentum Property Group Source: Moneyweb, IOL, Westown.co.za, Fundamentum Property Group | Business Sense / Flair Accounting E: heather@flairaccounting.co.za W: www.flairaccounting.co.za